Bikram Rokaya
Barking
Summary
A reliable, hardworking, and motivated individual with experience in retail, stock handling, customer service. Strong ability to work in a team, communicate with customers, and adapt to fast-paced environments. Currently pursuing a Master’s in Computer Science at the University of East London. Actively looking for a part-time position in the retail or logistics sector to contribute skills and grow professionally in the UK.
Overview
2
2
years of professional experience
Work history
Retail assistant
Bhat-Bhateni Supermarket, Kathmandu
Kathmandu, Nepal
06.2023 - 11.2024
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Managed inventory for streamlined store operations.
- Delivered excellent customer service by answering queries and providing product information.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
Delivery and Stock Assistant (Part-time)
Daraz Local Hub
kathmandu,Nepal
08.2022 - 01.2023
- Consolidated orders for shipment, reducing handling times significantly.
- Streamlined order picking and packing processes, increasing efficiency in dispatching goods.
- Optimised space utilisation by arranging stocks efficiently in the storage area.
- Loaded and unloaded delivery vans carefully preventing damage to merchandise.
Education
Masters in computer Science - Science
University of East London
London 05.2025 -
Bachelors in Information and Technology - Information technology
Texas College Of Management And IT
02.2021 - 03.2024
Skills
- Knowledge in e-commerce platforms
- Product labeling
- Data entry proficiency
- Retail industry understanding
- Store cleanliness maintenance
- Stock control software use
- Social media promotion
- Customer Service
Timeline
Masters in computer Science - Science
University of East London
05.2025 -
Retail assistant
Bhat-Bhateni Supermarket, Kathmandu
06.2023 - 11.2024
Delivery and Stock Assistant (Part-time)
Daraz Local Hub
08.2022 - 01.2023
Bachelors in Information and Technology - Information technology
Texas College Of Management And IT
02.2021 - 03.2024
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