Bijesh Bhochhibhoya

• Oversee daily floor operations to ensure smooth and efficient service experience.
• Conduct table touch and guest engagement to enhance customer satisfaction.
• Handle and resolve guest complaints in a professional and timely manner.
• Ensured smooth operation of restaurant by coordinating with chef and kitchen staff.
• Maintained a welcoming atmosphere within the restaurant enhancing guests' overall dining experience.
• Completed accurate end-of-day financial routines for cash and card transactions.
• Prepared rotas to achieve stable coverage while minimising payroll costs.

• Assisted in supervisory tasks, including requisitioning and purchasing supplies.
• Developed comprehensive bar knowledge to support beverage service.
• Managed large parties effectively for smooth operation.
• Provided detailed information about menu items upon request, increasing customer satisfaction.
• Enhanced dining experience with attentive table service.
• Cleaned and set tables quickly to minimise time between reservations.

• Operated Micros POS system for efficient order processing.
• Performed various service operations, including fine dining, buffet, and banquet service.
• Managed food pick-up processes and supported floor management.
• Delivered high-quality service in line with luxury hospitality standards.
• Seated guests according to booking requirements and located tables for walk-ins.

Worked as a service staff in the Dubai World Cup 2018 and 2019.

• Provided premium service to high-profile guests during world-class events.
• Assisted in large-scale event operations, ensuring smooth and timely service delivery.