Olivia Love
Shrewsbury
Summary
I’ve been in the world of work since 16, so getting stuck in, figuring things out, and keeping things running smoothly comes naturally to me. I enjoy a challenge—whether it’s staying calm in a fast-paced environment or bringing the same focus and energy I use on the padel court into my work.
I bring positivity into every role, with strong communication skills that help me connect easily with customers and teammates. I’m naturally social, which carries through both professionally and personally—whether I’m working with a team or spending time with friends and family.
I’m reliable, proactive, and always ready to roll up my sleeves—whether that’s stepping up at work or getting out for a long walk with my dog to reset and stay balanced. Give me a challenge, and I’ll bring the focus, enthusiasm, and results to match.
Overview
3
3
years of professional experience
Work history
Online assistant
Sainsbury's
Shrewsbury
2025.07 - 2025.09
- Handled multiple tasks simultaneously whilst meeting deadlines, demonstrating excellent organisational skills.
- Increased customer satisfaction by promptly and accurately responding to online enquiries.
- Maintained comprehensive knowledge of all products offered by the company; assisted customers make informed decisions.
- Streamlined online processes for improved operational efficiency.
- Oversaw inventory management on our e-commerce platform; ensured stock levels were always accurate.
- Worked closely with other team members, fostering a positive work environment.
Sales assistant
TK Maxx
Shrewsbury
2023.07 - 2025.05
- Managed till operations smoothly, reducing waiting time for customers.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Monitored trends in consumer behaviour with keen attention to detail.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Built strong relationships with regular customers for repeat business.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Collaborated effectively with team members to meet sales targets.
Till assistant
Blue Diamond
Shrewsbury
2022.09 - 2023.07
- Contributed to loss prevention efforts by proper monitoring at the till point.
- Completed sales transactions quickly, maintaining high level of efficiency during busy periods.
- Handled cash transactions with accuracy to ensure correct change was given.
- Facilitated smooth checkouts for faster customer service during peak hours.
Education
Diploma of Higher Education - Business Management
Liverpool John Moores University
Liverpool 09/2025 -
A-Levels - Law, Business, Psychology
Shrewsbury Sixth Form
Shrewsbury, Shropshire 09/2022 - 06/2024
GCSEs -
Church Stretton Secondary School
Shrewsbury, Shropshire /2017 - /2022
Skills
- Problem-solving
- Calm under pressure
- Communication skills
- Customer Service
- Inventory control
Timeline
Online assistant
Sainsbury's
2025.07 - 2025.09
Sales assistant
TK Maxx
2023.07 - 2025.05
Till assistant
Blue Diamond
2022.09 - 2023.07
Diploma of Higher Education - Business Management
Liverpool John Moores University
09/2025 -
A-Levels - Law, Business, Psychology
Shrewsbury Sixth Form
09/2022 - 06/2024
GCSEs -
Church Stretton Secondary School
/2017 - /2022