Bethel Tezera
Summary
A current undergraduate psychology student at St Mary's Twickenham seeking a work placement that will enable me to utilise my interpersonal skills and knowledge, as well as develop them further in a practical and fast-paced environment. I am seeking a career path that involves enhancing the effectiveness of an organization and enhancing employee satisfaction.
Overview
2
2
years of professional experience
Work history
Hospitality team member
Stint
10.2021 - Current
- Demonstrated patience and an empathetic approach through dealing with customers and the general public, particularly when dealing with complaints
- Exhibited communication skills through keeping customers satisfied
- Demonstrated resilience through working Under Pressure serving and managing expectations of hundreds of customers
Health and wellbeing administrator
Richmond and Wandsworth Council
07.2023 - 08.2023
- Ensure the accuracy, completeness, and confidentiality of health records in compliance with relevant regulations and company policies
- Diligently uphold strict confidentiality protocols to protect sensitive information
- Managed and optimized various administrative workflows, such as document management, scheduling, and task prioritization
Intern
Aurora UK
02.2023 - 05.2023
- Attending relevant monthly roundtable events for senior HR leaders and collate key themes of discussions
- Supporting content marketing team with research and relevant content ideas
- Monitoring UK tribunal cases for discrimination associated with mental health and best practices recommendations
- Researching and comparing best practice mental well-being strategies across UK and Europe
Volunteer befriended
Ruils Independent Living Charity
Twickenham
11.2022 - 01.2023
- Demonstrated self-awareness through communicating effectively with clients and developing effective interpersonal skills
- Illustrated active listening seen in the ability to comprehend as well as offer support and empathy towards clients
- Proficiency in excel through gathering and inputting crucial information from subscribed clients
Education
BSc (Hons) - Psychology and Pedagogic Science
St Marys University
07.2024
High School Diploma -
Sacred Heart High School
2021
Skills
Key Skills gained:
- Self-motivation and diligence demonstrated through self-management and support seeking
- Presented teamwork through participating in group projects between 5 to 6 people to
- Create a presentation on a given topic
- Successfully developed communication skills, both written and verbal, through a variety of essays and presentations
- Ability to use aspects of Microsoft Office, including Excel, Word, and PowerPoint
Timeline
Health and wellbeing administrator
Richmond and Wandsworth Council
07.2023 - 08.2023
Intern
Aurora UK
02.2023 - 05.2023
Volunteer befriended
Ruils Independent Living Charity
11.2022 - 01.2023
Hospitality team member
Stint
10.2021 - Current
BSc (Hons) - Psychology and Pedagogic Science
St Marys University
High School Diploma -
Sacred Heart High School