Community volunteer
Cats Protection
Gillingham, Kent
2025.08 - Current
- Provided information about products to assist customers' buying decisions.
- Dealt with customer queries and complaints effectively, maintaining high levels of satisfaction.
- Maintained cleanliness and hygiene standards throughout the shop floor.
- Encouraged gift aid sign-ups amongst donors to increase charity income.
- Demonstrated excellent customer service skills to ensure repeat business.
- Assisted in sorting and pricing donations for streamlined operations.
- Organised stock room for ease of access and improved efficiency.
- Warmly greeted customers, delivering outstanding service from store arrival to departure.