Bethany Ashworth
Ewood Bridge,Lancashire
Summary
Accomplished Psychology student, pursuing in the specialist area of Forensic Psychology, eager to apply knowledge and gain practical experience. Currently gaining experience and broadening my professional accomplishments working within Children's Services of Lancashire County Council. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Neighborhood outreach worker
Lancashire County Council- CFW
Rawtenstall, Lancashire
08.2022 - Current
- Built positive, productive client relationships for enhanced social support.
- Responded proactively to changing circumstances for optimised service user care.
- Monitored service user progress, escalating concerns for swift resolution.
- Maintained confidential case documentation in line with data protection regulations.
- Partnered with external support networks to deliver holistic client care.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Attended regular training and supervision workshops for improved service user support.
- Provided mental health support to service users, as well as signposting community resources and local charities.
Customer Service Assistant
The Hut
06.2018 - 09.2019
- Front facing customer services in a busy fast food environment
- Responsible for processing customer orders, taking payments, logging orders, packing and supply.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
- Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
- Created strong value-added relationships with customers, driving business development and profit potential.
Hairdressing Assistant
Wilde Designs
11.2015 - 05.2018
- Stocking supplies, general hygiene and cleaning duties, washing hair, preparing colourant preparations, answering incoming telephone calls and logging bookings, taking payments
- Effectively promoted additional services, products and treatments to generate additional revenue.
- Carried out regular sweeping and mopping to maintain immaculate salon cleanliness.
- Maximised senior stylist's productivity and efficiency through diligent support and timely workstation preparation.
- Checked on customers throughout long appointments, maintaining continued comfort and contentment.
Bar associate
Wetherspoons
Accrington, Lancashire
06.2021 - 08.2022
- Verified guest membership ahead of bar entry, checking in and processing relevant payments for additional guests.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Maintained bar stocks, replenishing daily as necessary.
- Drove sales by devising and promoting unique events, seasonal specials and promotional offers.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Education
All Saints Catholic High School
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A-Levels -
Bacup and Rawtenstall Grammar School Sixth Form
09.2017 - 06.2019
BSc - Psychology
Liverpool University
09.2019 - 06.2022
MSc Forensic Psychology - Forensic Psychology
Manchester Metropolitan University
Manchester 10.2023 -
Skills
- Solution-focused techniques
- Communication skills
- Time management
- Problem-solving
- Trauma-informed therapy
- Confidential documentation and record-keeping
- Excellent interpersonal skills
Interests
I enjoy cookery, baking and going to the gym. Staying fit and healthy is my form of self-care.
Additional Information
- I am a British citizen and entitled to work in the UK. I have been trained in my current role in trauma-informed care, ACEs, Domestic Violence, Parenting, Safeguarding, Pediatric First Aid.
Timeline
MSc Forensic Psychology - Forensic Psychology
Manchester Metropolitan University
10.2023 -
Neighborhood outreach worker
Lancashire County Council- CFW
08.2022 - Current
Bar associate
Wetherspoons
06.2021 - 08.2022
BSc - Psychology
Liverpool University
09.2019 - 06.2022
Customer Service Assistant
The Hut
06.2018 - 09.2019
A-Levels -
Bacup and Rawtenstall Grammar School Sixth Form
09.2017 - 06.2019
Hairdressing Assistant
Wilde Designs
11.2015 - 05.2018
All Saints Catholic High School
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