- Reading
Bethanie Lloyd
Shrewsbury ,Shropshire
Summary
I am a hard worker and an excellent time keeper and a good listener with a pleasant personality. I am honest, respectful and a great communicator. I work well individually as well as in a team and I have strong people skills. I enjoy hard work and learning new things; I am responsible, reliable and self motivated. I have a wide range of skills from retail to assisting cleaning to waitressing; I am also a very punctual, sociable and bubbly individual.
Skills and Achievements
• Excellent customer service skills
• Reliable team member
• Punctual and able to work flexible hours if needed
• If proficient – word, power point, publisher and excel
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Retail Assistant
B&m
Shrewsbury , Shropshire
02.2021 - 11.2021
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
Retail Assistant
Home bargains
Shrewsbury , Shropshire
01.2019 - 10.2020
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.
- Handled customer returns, refunds and exchanges at customer service desk.
- Processed cash and card payments during busy shopping periods to minimise customer waiting times.
Education
GCSEs - English
Gateway
Shrewsbury , Shropshire 01.2013 - 08.2013
Skills
- Customer service
- Cash handling
- Stock management
- Sales techniques
- Product knowledge
- Point of sale systems
- Inventory control
- Team collaboration
- Time management
- Adaptable communication
- Problem solving
- Customer engagement
- Shelf stocking
- Patience and empathy
- Outstanding customer service
- Communication excellence
- Efficient multitasking
- Outgoing and enthusiastic
Interests
Timeline
Retail Assistant
B&m
02.2021 - 11.2021
Retail Assistant
Home bargains
01.2019 - 10.2020
GCSEs - English
Gateway
01.2013 - 08.2013