Summary
Overview
Work History
Education
Skills
CPLS
Timeline
Generic

Beth Caine

Tenbury Wells,Worcestershire

Summary

Experienced in providing exceptional customer service in busy F&B environments. Capable of multitasking, handling customer inquiries and maintaining a clean, welcoming atmosphere.

Overview

2
2
years of professional experience

Work History

F&B Assistant

Hogarths Stone Manor
09.2025 - 03.2026
  • Served meals and beverages promptly, ensuring orders were correct and met customer satisfaction
  • Managed multiple tables efficiently, prioritising tasks to maintain seamless service during peak hours.
  • Collaborated effectively with events and venue staff

Waitress/Events Staff

Stourport Manor Hotel
10.2024 - 09.2025
  • Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
  • Processed payments efficiently during shifts.
  • Adhered to health and safety guidelines to promote safe working conditions.
  • Handled customer enquiries and complaints with professionalism and care.

Counter Staff Member

Lins‘ Wok
10.2023 - 05.2024
  • Prepared and packed food orders accurately to meet customer specifications.
  • Trained new staff on counter procedures and customer service skills.

Education

GCSEs -

Halesowen College
Halesowen
01-2024

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Food allergy awareness

CPLS

  • Allergen Awareness including Natasha’s Law, Award for Licensed Premises Staff, Food Safety Awareness, Working at Heights Awareness, COSHH in a Food Environment, GDPR for Hospitality, Health & Safety in a Food Environment.

Timeline

F&B Assistant

Hogarths Stone Manor
09.2025 - 03.2026

Waitress/Events Staff

Stourport Manor Hotel
10.2024 - 09.2025

Counter Staff Member

Lins‘ Wok
10.2023 - 05.2024

GCSEs -

Halesowen College
Beth Caine