Benjamin Joel
Hatfield,Hertfordshire
Summary
Motivated and reliable third-year Computer Science student with extensive retail and customer service experience. Strong communicator with proven teamwork skills, able to balance academic commitments with part-time employment. Eager to contribute enthusiasm, adaptability, and a customer-focused attitude to a team.
Overview
7
7
years of professional experience
Work history
Customer Assistant
WHSmiths
Stansted Airport, Essex
2024.07 - 2025.07
Customer Assistant - Dotcom
Tesco
Bishops Stortford, Hertfordshire
2023.07 - 2023.12
- Seasonal Temp
IT Assistant
Titan Airways
Stansted Airport, Essex
2022.05 - 2023.06
- Merged and recorded flight data of all flights to fulfil legal obligations and accurate billing to clients.
- Collaborated with Accounting/IT team to plan automation of this process using Python and Microsoft Power BI.
- Successfully completed project. My focus was writing the algorithms in Python and M-code as well as exception and error handling.
Customer Assistant - Dotcom
Tesco
Cambridge, Cambridgeshire
2020.04 - 2022.08
- In charge of sorting up to 400 customers pre-picked shopping.
- Assisted large teams of 'pickers' and delivery drivers.
- Communicated with Dotcom customers to resolve issues.
Customer Assistant - Stock Control
Tesco
Great Dunmow, Essex
2018.08 - 2019.03
- Job 14
Education
Bachelor of Science - Computer Science (Artificial Intelligence)
University of Hertfordshire
Hatfield 09/2023 -
Skills
- Customer Service
- Communication
- Teamwork
- Problem-Solving
- Adaptability
- Time Management
Affiliations
- Private Pilot Licence
- Guitar
Timeline
Customer Assistant
WHSmiths
2024.07 - 2025.07
Customer Assistant - Dotcom
Tesco
2023.07 - 2023.12
IT Assistant
Titan Airways
2022.05 - 2023.06
Customer Assistant - Dotcom
Tesco
2020.04 - 2022.08
Customer Assistant - Stock Control
Tesco
2018.08 - 2019.03
Bachelor of Science - Computer Science (Artificial Intelligence)
University of Hertfordshire
09/2023 -