Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Benjamin Joel

Hatfield,Hertfordshire

Summary

Motivated and reliable third-year Computer Science student with extensive retail and customer service experience. Strong communicator with proven teamwork skills, able to balance academic commitments with part-time employment. Eager to contribute enthusiasm, adaptability, and a customer-focused attitude to a team.

Overview

7
7
years of professional experience

Work history

Customer Assistant

WHSmiths
Stansted Airport, Essex
07.2024 - 07.2025

Customer Assistant - Dotcom

Tesco
Bishops Stortford, Hertfordshire
07.2023 - 12.2023
  • Seasonal Temp

IT Assistant

Titan Airways
Stansted Airport, Essex
05.2022 - 06.2023
  • Merged and recorded flight data of all flights to fulfil legal obligations and accurate billing to clients.
  • Collaborated with Accounting/IT team to plan automation of this process using Python and Microsoft Power BI.
  • Successfully completed project. My focus was writing the algorithms in Python and M-code as well as exception and error handling.

Customer Assistant - Dotcom

Tesco
Cambridge, Cambridgeshire
04.2020 - 08.2022
  • In charge of sorting up to 400 customers pre-picked shopping.
  • Assisted large teams of 'pickers' and delivery drivers.
  • Communicated with Dotcom customers to resolve issues.

Customer Assistant - Stock Control

Tesco
Great Dunmow, Essex
08.2018 - 03.2019
  • Job 14

Education

Bachelor of Science - Computer Science (Artificial Intelligence)

University of Hertfordshire
Hatfield
09/2023 -

Skills

  • Customer Service
  • Communication
  • Teamwork
  • Problem-Solving
  • Adaptability
  • Time Management

Affiliations

  • Private Pilot Licence
  • Guitar

Timeline

Customer Assistant

WHSmiths
07.2024 - 07.2025

Customer Assistant - Dotcom

Tesco
07.2023 - 12.2023

IT Assistant

Titan Airways
05.2022 - 06.2023

Customer Assistant - Dotcom

Tesco
04.2020 - 08.2022

Customer Assistant - Stock Control

Tesco
08.2018 - 03.2019

Bachelor of Science - Computer Science (Artificial Intelligence)

University of Hertfordshire
09/2023 -
Benjamin Joel