Benedicta Amoah
Croydon
Summary
Dynamic retail professional with experience at Primark, excelling in customer service and retail transactions. Demonstrated strong time management and multitasking skills while enhancing the shopping experience. Known for maintaining a clean and organized environment, fostering teamwork, and showcasing a keen fashion sense to assist customers effectively.
Overview
6
6
years of professional experience
Work History
Retail Assistant
Primark
04.2023 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Waitress
The Honey Suckle
08.2019 - 10.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Diploma - Media Studies
Central University
Ghana Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Retail transactions processing
- Fashion sense and styling
Languages
English
Advanced (C1)
Timeline
Retail Assistant
Primark
04.2023 - Current
Waitress
The Honey Suckle
08.2019 - 10.2022
Diploma - Media Studies
Central University
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