Ben Stewart

Over the last two years working with The Entertainer, I have noticed a massive growth in my working abilities and Communication with colleagues and of course customers, such as dealing with stock and inventory being delivered to the store, adding to the shelves whilst completing stock audits, and assisting customers and helping with Product selection. Also making sure the Aisles and store room are left clean, tidy and presentable.

Due to the work place being located within Tescos, I have also built working relationships with my Tesco Colleagues.

I have added some important points that I feel are important for my day to day work ethic and more importantly, the guidelines that give the best results:

• Followed company procedures and guidelines for smooth retail operations.
• Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
• Organised displays to promote inventory and encourage customer purchases.
• Tagged products quickly and accurately with price tags and stickers.
• Improved customer service by efficiently handling queries and complaints.
• Ensured stock replenishment in a timely manner to maintain product availability.
• Learnt about new products quickly, providing comprehensive guidance to customers.
• Managed till operations smoothly, reducing waiting time for customers.
• Conducted daily inventory checks to manage stock levels accurately.
• Built strong relationships with regular customers for repeat business.
• Utilised excellent communication skills to provide detailed product information.
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
• Assisted customers with product selection for optimal satisfaction.
• Assisted customers in locating specific items to boost satisfaction.
• Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
• Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
• Updated product labelling and pricing to reflect discounts and offers.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.

During Summer 2023, I was lucky enough to get a small Summer Job with Fire Security Solutions, base in Doagh. The Job was to assist the Engineers on Commercial and Industrial Sites, Installing Cabling and Steel Containment for Fire Alarm System, Intruder Alarm Systems, CCTV Systems, Access Control Systems and Portable Fire Extinguishers. It was a great experience and I was able to get a proper understanding of exactly what is expected with working within a team, Working as a team in this Industry is a must, also getting to know other engineers, the different jobs and tasks, procedures from arriving on the sites each day, right up until you leave each evening, everyone has a very important role to play.

This Summer job gave me an understanding of Risk, Heath and Safety and how to look out for faults and dangers in the work place, but most importantly, what to do when you face these issue and obstacles.

This job consisted of lots of different jobs and tasks, I have added some points below showing some of these jobs etc:

• Maintained cleanliness of work equipment with routine checks and cleanups.
• Carried out minor repair works to keep tools functional and safe for use.
• Reported issues immediately, resulting in prompt problem resolution.
• Handled materials carefully, minimising damage or loss during transport or storage.
• Prioritised tasks for efficient workflow.
• Assisted in loading and unloading goods, facilitating smooth operations.
• Adhered to health and safety guidelines strictly whilst performing duties.
• Communicated effectively with colleagues for better coordination of tasks.
• Assisted in inventory management to prevent shortages or excesses.
• Utilised correct lifting techniques for handling heavy items safely and efficiently.
• Ensured safety precautions at all times to minimise workplace accidents.
• Performed daily checks on equipment ensuring they were in good working condition.
• Managed waste disposal properly, promoting a cleaner and safer environment.
• Followed instructions accurately to meet company standards.
• Assured neatness of work area with regular cleaning and organising.
• Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
• Organised Tools, Equipment and Plant Equipment to be ready for use in the morning, Replenish equipment and Charged Lifters during the working day. Store and Lock up of Equipment before leaving site.
• Health and Safety PPE Equipment checked each day
• Assisted colleagues when driving to Suppliers to collect Equipment