Ben Millward-Brookes
Birmingham,England
Summary
Dynamic professional with a strong entrepreneurial mindset and extensive skills in commercial strategy, business development, and operations management. Demonstrates exceptional commercial awareness through successful small business ventures and adept trading of physical goods. Proficient in opportunity spotting, pricing strategy, and revenue optimisation across diverse markets. Skilled in outreach, lead generation, and relationship building with customers, partners, and suppliers. Experienced in managing day-to-day operations within the hospitality and property sectors, including staff coordination and supplier management. Adept at analysing demand trends to identify profitable opportunities while employing data-driven thinking for performance evaluation. Possesses digital marketing instincts with experience in website creation and brand development. Highly resourceful, resilient, and action-oriented with a bias for execution.
Overview
5
5
years of professional experience
Work history
Waiter
Wagamama
Birmingham, West Midlands
10.2025 - Current
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Liaised with kitchen staff for prompt order delivery to customers.
- Managed table settings for optimal dining experience.
- Relayed feedback from customers to management for continuous improvement.
Skilled labourer
cotswoldstradesandlabour
Burford, Oxfordshire
06.2025 - Current
- Ensured clean site with regular debris removal.
- Utilised power tools to expedite job completion times.
- Demonstrated punctuality by arriving to work sites on time.
- Completed projects within given timeline through diligent labour efforts.
Property management agent
cotswoldstaycare
moreton in marsh, Gloustershire
01.2025 - 09.2025
- Orchestrated efficient turnaround between tenancies; ensured professional cleaning before new occupant moved in.
- Ensured compliance with housing laws and safety regulations, protecting both landlord and tenant rights.
- Increased tenant satisfaction by addressing and resolving complaints promptly.
- Organised regular meetings with property owners regarding updates or concerns related to their investments.
- Carried out property inspections for maintaining a high standard of cleanliness and repair.
Restaurant manager
Siam Cottage
moreton in marsh, Gloustershire
05.2024 - 01.2025
- Monitored stock levels regularly; minimised waste and over-ordering incidents.
- Coordinated events and parties to increase restaurant revenue.
- Trained new team members, enhanced service quality.
- Developed relationships with suppliers for better inventory management.
Waiter bartender
Siam Cottage
moreton in marsh, Gloustershire
05.2021 - 05.2024
- Rotated bar stock adequately to maintain freshness of products.
Education
FDA Business Enterprise - Business
University College Birmingham
Birmingham, England 09.2025 -
A-Levels - Economics, Maths
Chipping Campden Sixth Form
Chipping Campden, Gloucestershire 09.2021 - 06.2023
Skills
- Professional Skills
Commercial & Entrepreneurial Skills
- Strong commercial awareness developed through running small businesses and trading physical goods
- Opportunity spotting and value identification across multiple markets
- Pricing strategy and revenue optimisation
- Confident buying/selling decision‑making under time pressure Business Development & Sales Skills
- Outreach and lead generation across local businesses and service providers
- Clear, persuasive communication when pitching ideas or negotiating deals
- Building and maintaining relationships with customers, partners, and suppliers
- Understanding of customer needs and how to position value effectively
- Early experience designing go‑to‑market strategies for new products/services Operational & Management Skills
- Day‑to‑day operations management in hospitality and property sectors
- Staff coordination, scheduling, and workflow organisation
- Supplier management and stock control
- Process improvement to increase efficiency and reduce costs
- Managing short‑let properties including guest communication, pricing, and turnover operations Analytical & Problem‑Solving Skills
- Ability to analyse demand, spot trends, and identify profitable opportunities
- Quick, practical problem‑solving in fast‑paced environments
- Data‑driven thinking when evaluating performance or testing new ideas
- Strong adaptability across different business models and industries Digital & Creative Skills
- Website creation and brand development
- Basic digital marketing instincts and content creation
- Competent with online marketplaces (Depop, Vinted, FB Marketplace)
- Comfortable learning new tools and platforms quickly Personal Strengths
- Highly resourceful and action‑oriented
- Entrepreneurial mindset with a bias for execution
- Strong communication and interpersonal skills
- Resilient, self‑motivated, and comfortable taking ownership
- Fast learner with a practical, hands‑on approach to challenges
Timeline
Waiter
Wagamama
10.2025 - Current
FDA Business Enterprise - Business
University College Birmingham
09.2025 -
Skilled labourer
cotswoldstradesandlabour
06.2025 - Current
Property management agent
cotswoldstaycare
01.2025 - 09.2025
Restaurant manager
Siam Cottage
05.2024 - 01.2025
A-Levels - Economics, Maths
Chipping Campden Sixth Form
09.2021 - 06.2023
Waiter bartender
Siam Cottage
05.2021 - 05.2024