Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
sign language
Timeline
Generic

BELLE STAMMERS

MINSTER ON SEA ,KENT

Summary

A dedicated professional with a strong foundation in customer service and hospitality, demonstrating expertise in crew scheduling, health and safety compliance, and team leadership. Proven ability to handle fast-paced environments while maintaining high standards of kitchen hygiene and sanitation practices. Experienced in training and development, with a keen understanding of special dietary needs and cultural awareness. Notable achievements include serving as a Sergeant in the police cadets from age 16, showcasing leadership skills and commitment to community service. Aspiring to further develop skills in performance management and customer relations within the hospitality industry.

Experienced crew Team Member bringing 2 years of related experience. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments.

Energetic team player with experience in customer service and food preparation. Ensures smooth operations through strong communication skills and attention to detail. Committed to providing positive customer experience and maintaining high standards of cleanliness and safety.

Energetic Crew Member with knack for delivering top-notch customer service and maintaining smooth operations. Excel in fast-paced environments by keeping team morale high and ensuring orders are accurate and timely. Regularly praised for improving customer satisfaction and streamlining workflow.

Motivated hospitality worker thrives in fast-paced settings. Committed to quality and customer service standards.

Hardworking kitchen team member experienced with fast pace of food preparation. Ready to meet high customer demand with consistently attractive and delicious foods. Trained in different cooking methods and types of dishes.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

4
4
years of professional experience
42
42
years of post-secondary education
1
1
Certification

Work history

Crew member

LEE PEIRCE
Sheerness, Kent
10.2022 - Current
  • Adhered to strict hygiene practices while handling food ensuring safety at all times.
  • Delivered consistent high-quality service contributing to the positive reputation of our establishment.
  • Prepared food items according to the established recipes maintaining consistency of taste and presentation.
  • Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
  • Managed inventory levels for efficient operations during peak hours.
  • Assisted in staff training to enhance teamwork and improve service delivery.
  • Handled high-pressure situations calmly providing solutions promptly.
  • Participated in regular stock takes helping manage supplies efficiently.
  • Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
  • Collaborated with team members to maintain a friendly work environment promoting productivity.
  • Operated cash registers accurately, ensuring proper handling of transactions.
  • Trained in food safety and hygiene practices.
  • Attended to customers with friendly and accurate service.
  • Acted as team player by helping colleagues finish their tasks.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Operated cash register to take payments and process orders.
  • Prepared food and beverages within target timeframes.
  • Addressed questions, concerns and complaints of customers.
  • Established professional relationships with peers to enhance productivity and teamwork.
  • Warmly greeted customers and proactively reduced wait times.
  • Ran orders from kitchen to dining areas.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Supported store goals by maximising sales opportunities and providing great quality service.
  • Prepared products following restaurant portion and presentation standards.
  • Worked fast and accurately to meet customer needs and service goals.
  • Took cash and card payment at checkout, providing correct change and receipts when requested.
  • Handled customer complaints using quick decision-making to resolve issues.
  • Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
  • Checked completed orders for accuracy, quality and presentation.
  • Prepared tea, coffee and carbonated beverages for customers.
  • Stayed up-to-date on fast food menu changes to answer customer ingredient and portion questions.
  • Prepared ingredients before busy period based on expected customer levels.

Customer assistant

martin stammers
Paddock Wood, Kent
01.2021 - 08.2023
  • My responsibilities was to serve customers and deal with any quires and purchases. i had to replenish the stock and ensure all the shop was tidy and clean.
  • I would answer the phone to customers and deal with any quires regarding their online orders.
  • I would serve our customers and take payment either by cash or by card payment,
  • I would organise the display items in eyesight and appealing manner.
  • I assisted the customers with wide selections of products and services.

Education

GCSEs - NQV LEVEL 1 HEALTH AND SOCIAL CARE

MIDKEN COLLEGE OF HIGHER AND FURTHER EDUCATION
Gillingham, Kent
08.2023 - 06.2024

GCSE - Science

Westland's Secondary
Sittingbourne, Kent
09.2018 - 09.2023

GCSEs - English Language

Westland's Secondary
Sittingbourne, Kent
09.2018 - 09.2023

GCSEs - English literature

Westland's Secondary
Sittingbourne, Kent
09.2018 - 09.2023

GCSEs - Geography

Westland's Secondary
Sittingbourne, Kent
09.2018 - 09.2023

GCSEs - Maths

Westland's Secondary
Sittingbourne, Kent
09.2018 - 09.2023

GCSEs - Statistics

Westland's Secondary
Sittingbourne, Kent
09.2018 - 09.2023

GCSEs - Performing Arts

Wetlands Secondary
Sittingbourne, Kent
09.2018 - 09.2023

Some College (No Degree) - Hospitality And Catering

Westland's Secondary
Sittingbourne, Kent
09.2018 - 09.2023

GCSEs - Maths

Midkent College
Gillingham, Kent
08.2023 - 06.2024

Skills

I am friendly and courteous when dealing with the public

having good customer service skills

Good team player and can work alongside my colleagues

keen to learn new skills

  • Special dietary needs understanding
  • Crew scheduling expertise
  • Health and Safety Compliance
  • Team player
  • Training and Development
  • Staff education and training
  • Performance Management
  • Hospitality and customer service
  • Customer complaint handling
  • Heavy lifting
  • Cultural awareness
  • Team Leadership

I also do police cadets and started when i was 13 years old and i was promoted to become Sargent at 16 years old and im 18 years old and standing to be the oldest cadet standing I also help with my mums work as she is a foster carer and has disabilities while i help her to maintain them and i also help her with activities with her work environment

  • Familiarity with ehcps
  • Resourceful thinking
  • Autism spectrum understanding
  • PECS system utilisation
  • Personal care proficiency
  • Cognitive behaviour therapy understanding
  • ADHD classroom management
  • Sign language proficiency
  • Epilepsy first aid certified
  • PECS training
  • ADHD support strategies
  • Sensory integration support
  • Knowledge of sen legislation
  • Assisted technology use
  • Personalised learning techniques
  • Makaton sign language
  • Knowledge of dyslexia strategies
  • Child-Centric approach
  • NVQ in childcare
  • Paediatric feeding experience
  • Classroom supervision
  • Children'S first aid certified
  • Patience and understanding
  • Child behaviour management
  • Social and life skills support
  • Small group support
  • 1:1 student support
  • Health and safety monitoring
  • Strong autism knowledge
  • Collaborative mindset
  • SEN lesson planning
  • Safeguarding awareness
  • Student safeguarding
  • Severe Learning Difficulties
  • Activity support
  • First Aid trained
  • Behaviour modification
  • Field trip coordination
  • Positive behaviour promotion
  • Personal care and mobility assistance
  • Behaviour management
  • Homework marking
  • Autism teaching approaches
  • SEN intervention strategies
  • Sign Language
  • Social Stories
  • Intervention group coordinating
  • Makaton and PECS familiarity
  • Holistic mental health support
  • Large-print and digitally accessible resources
  • Challenging behavioural needs
  • Behaviour management strategies
  • Epilepsy awareness
  • SEN teaching strategies
  • Lesson planning
  • Special education support
  • SEN interventions
  • Crisis intervention techniques
  • Classroom management support
  • Autism support
  • Visual timetables
  • Dyslexia expertise
  • Dyslexia resources
  • Autism expertise

Affiliations

  • Police cadets working with children with special needs visiting florida

Accomplishments

    helping children stay clam and manage to regulate their emotions.

Certification

First Aid certificate.

sign language

learnt sign language and makaton for children with speech delay

Timeline

GCSEs - NQV LEVEL 1 HEALTH AND SOCIAL CARE

MIDKEN COLLEGE OF HIGHER AND FURTHER EDUCATION
08.2023 - 06.2024

GCSEs - Maths

Midkent College
08.2023 - 06.2024

Crew member

LEE PEIRCE
10.2022 - Current

Customer assistant

martin stammers
01.2021 - 08.2023

GCSE - Science

Westland's Secondary
09.2018 - 09.2023

GCSEs - English Language

Westland's Secondary
09.2018 - 09.2023

GCSEs - English literature

Westland's Secondary
09.2018 - 09.2023

GCSEs - Geography

Westland's Secondary
09.2018 - 09.2023

GCSEs - Maths

Westland's Secondary
09.2018 - 09.2023

GCSEs - Statistics

Westland's Secondary
09.2018 - 09.2023

GCSEs - Performing Arts

Wetlands Secondary
09.2018 - 09.2023

Some College (No Degree) - Hospitality And Catering

Westland's Secondary
09.2018 - 09.2023
BELLE STAMMERS