BEATRIX TIPTON
Walmer Bridge Preston,Lancashire
Summary
I am an ambitious and confident person, two attributes which I display in the workplace. With 3 years dental nursing and receptionist experience I feel I have many transferable skills, such as excellent time keeping, attention to detail when carrying out tasks, being a good problem solver and the ability to manage and complete more than one task with efficiency to a high standard. My dental nurse experience has instilled in me the ability to adapt quickly to changes and unexpected events. I work well within a team, however I am also able to work independently. Additionally, I have good communication skills both written and verbal, which I display within my current job role as a dental nurse. I have a happy, friendly disposition and I am highly motivated.
Overview
3
3
years of professional experience
Work history
Dental Nurse, Receptionist
Camden Place Dental Practice
Preston, Lancashire
2023.08 - Current
- Reported faulty or poorly functioning tools to maintain high quality equipment.
- Correctly prepared relevant dental instruments and equipment for accurate, timely treatment procedures.
- Prioritised patient comfort, maximising client retention and satisfaction.
- Prepared well-equipped treatment rooms for dental procedures, streamlining processes for efficient operations.
- Answered client queries regarding charges and payment options.
- Arranged appointments using online booking system.
Dental Nurse, Receptionist
Lifestyle Dental & Implant Clinic
Preston
2021.06 - 2023.07
- Assisted fellow staff in additional duties for continued smooth running of practice operations.
- Fully trained to manage the reception area.
- Prepared well-equipped treatment rooms for dental procedures, streamlining processes for efficient operations.
- Prioritised patient comfort by welcoming to the practice, explaining dental procedures and answering to ease anxiety to support client retention and satisfaction.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Answered a large number of telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Uploaded and updated patient records on computer system, adhering to patient confidentiality policies.
Education
City & Guilds
Cardinal Newman Sixth form College
2021
St Wilfrids C of E Academy
2001.04 -
Skills
- Good communication skills, able to communicate effectively with various customers and colleagues both over the phone and face to face
- Teamwork: experienced working with colleagues and customers
- Work well independently
- Strong written communication skills
- IT literate; knowledge of Microsoft Word, Excel and other applications
- Ability to be flexible, responsive and adaptable to change
- Working well in high pressure situations
- Adhere to GDC and CQC policies and procedures regarding health and safety and general data protection
- Managing appointment schedules
- Coordinating, monitoring and reviewing multiple tasks
- Meeting deadlines
- Effectively plan my tasks and prioritise in an efficient order
- Excellent problem solver
- Excellent punctuality
- Enthusiasm towards attention to detail
- Preparing environments procedures and various duties
Interests
Profile: I enjoy spending time with my family and friends and taking my dogs out for walks. I also enjoy going to the gym and being active.
Additional Information
- Achievements: Achieved Grade 6 in Ballet, Senior school prefect.
- Full UK driving Licence.
Timeline
Dental Nurse, Receptionist
Camden Place Dental Practice
2023.08 - Current
Dental Nurse, Receptionist
Lifestyle Dental & Implant Clinic
2021.06 - 2023.07
St Wilfrids C of E Academy
2001.04 -
City & Guilds
Cardinal Newman Sixth form College