Danielle Costello
Crawley ,West Sussex
Summary
Professional and approachable, with excellent communication and organisational skills that ensure smooth operations and positive patient interactions. Proficient in managing appointments and handling confidential information with attention to detail. Committed to contributing to welcoming and efficient environment in receptionist role.
Overview
10
10
years of professional experience
Work history
Dental receptionist and Dental Nurse
Nick and Polly Patsias
Beckenham , Kent
2004.05 - 2014.08
- Conducted follow-up calls with patients after appointments for feedback collection.
- Maintained tidy and organised reception area for professional appearance.
- Utilised dental software proficiently to maintain accurate records.
Skills
- Service-Oriented mindset
- Ethical conduct understanding
- Patient liaison
- Multitasking mastery
- Online booking system operation
- Dental software usage
- Dental terminology knowledge
- Document scanning and filing
- Patience with anxious patients
- Payment collection techniques
- Email correspondence expertise
- Dental office experience
- Time management expertise
Timeline
Dental receptionist and Dental Nurse
Nick and Polly Patsias
2004.05 - 2014.08