Barak Nselala
Milton Keynes
Summary
A young professional who is motivated, dedicated and accountable . I enjoy being involved in a wide range of social activities, including sport, social events and university societies, these have taught me how to interact well with others and to be part of a team. I thrive in customer service and facing customers, skillful role, such as being a barista, retail assistant and sales or anything that demands the employee to interact with the customer to deliver an excellent experience to the customer and good customer satisfaction.
Overview
7
7
years of professional experience
Work History
Studio Supervisor
SIS
Milton Keynes, Buckinghamshire
2025.06 - 2026.01
- Managed studio resources effectively, ensuring availability of equipment in line with project schedules.
- Supervised live studio operations, ensuring smooth delivery of real-time broadcast content.
- Coordinated multiple live events simultaneously, maintaining accuracy and meeting deadlines under pressure.
- Monitored live feeds and ensured compliance with operational, quality, and safety standards.
- Acted as the primary decision-maker during live sessions, resolving issues quickly to avoid disruption.
- Liaised with technical teams and on-site staff to maintain a seamless workflow.
- Maintained detailed logs and reports for all live sessions and incidents.
Steward
Milton Keynes Security Company
Milton Keynes , Buckinghamshire
2024.07 - 2025.08
- Maintained cleanliness and organisation in passenger cabins, common areas, and workspaces to uphold health and safety standards.
- Delivered safety talks and demonstrated responses for different types of emergencies.
- Delivered exceptional customer service, promptly addressing and resolving passenger inquiries to enhance onboard experience.
- Aided and assisted members of the public with their inquiries , with providing knowledge of the event and venue relevant to their inquiry.
Waiter
The Etiquette Group
London
2024.12 - 2025.05
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Maintained safe hygiene and food handling standards for full compliance.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Greeted new customers, answered initial questions and took drink orders.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
Bartender
The Etiquette Group
London
2024.12 - 2025.05
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Washed and put away glassware after customer use, maintaining ready stock for customer service.
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Assisted with stock counting, ordering and replenishing.
Sixth Form Science Ambassador
St Paul's Catholic School
2021.11 - 2023.07
- Being a Sixth Form science ambassador meant I had responsibility over some of the science departments endeavours.
- An example of this is helping the science department at an opening evening event where the younger pupils could come in and see the variety of A-level choices that were available to them and I and my other ambassadors talked to them about science and what to expect from A-level Sciences.
- We also held 15 minute meetings at lunch, to discuss ways we could get the younger years inspired by science.
- An example of this is when the ambassadors split into pairs and set up a telescope so that the younger years could look through it whilst me and my other ambassador explained how the refractor telescope works and the history of it.
- I learnt to communicate well in a team and to enhance my teamwork and communication skills.
Intern
ICAEW
2019.02 - 2019.03
- Company Overview: Institute of Chartered Accountants England and Wales
- My role was an intern at this Accounting Firm, I made spreadsheets on excel regarding the audits received from the companies the firm managed.
- These spreadsheets will include the revenues the companies made and other logistical information needed to make a report and track the finances of the company.
- I also made presentations for ICAEW regarding their intranet - their online private network system where only the staff could access it and other members of ICAEW could access it.
- I also updated the guide on how to use companies house - a website where businesses are registered and where you can see their information and how to update their information and audit their accounts.
- I learnt key excel skills such as making deadlines and quickly making calculations on excel and data representation.
- I had deadlines and knew I had responsibility over a lot of processes, I learnt to work in an office environment and how to communicate with others.
- Institute of Chartered Accountants England and Wales
Education
A Level - Level 3 - Biology A, Chemistry, Mathematics, Extended Project Qualification
St Paul's Catholic School
Milton Keynes2023-07
GCSE - Level 2 - Sports studies, Design and Technology, Physics, Chemistry, Biology, Mathematics, History, Spanish, English Language, English Literature, Religious Studies
St Paul's Catholic school
Milton Keynes2021-06
Skills
- Numeracy
- Reading
- Teamwork
- Food safety
- Order management
- Technical skills
- Team collaboration
- Customer service
- Order processing
- Menu knowledge
- Positive attitude
- Communication
- Punctual
Custom
Sixth Form Science Ambassador, 2021-11-01, 2023-07-01, Being a Sixth Form science ambassador meant I had responsibility over some of the science departments endeavours. An example of this is helping the science department at an opening evening event where the younger pupils could come in and see the variety of A-level choices that were available to them and I and my other ambassadors talked to them about science and what to expect from A-level Sciences. We also held 15 minute meetings at lunch, to discuss ways we could get the younger years inspired by science. An example of this is when the ambassadors split into pairs and set up a telescope so that the younger years could look through it whilst me and my other ambassador explained how the refractor telescope works and the history of it. I learnt to communicate well in a team and to enhance my teamwork and communication skills.
Languages
Spanish
Intermediate
B1
Timeline
Studio Supervisor
SIS
2025.06 - 2026.01
Waiter
The Etiquette Group
2024.12 - 2025.05
Bartender
The Etiquette Group
2024.12 - 2025.05
Steward
Milton Keynes Security Company
2024.07 - 2025.08
Sixth Form Science Ambassador
St Paul's Catholic School
2021.11 - 2023.07
Intern
ICAEW
2019.02 - 2019.03
A Level - Level 3 - Biology A, Chemistry, Mathematics, Extended Project Qualification
St Paul's Catholic School
GCSE - Level 2 - Sports studies, Design and Technology, Physics, Chemistry, Biology, Mathematics, History, Spanish, English Language, English Literature, Religious Studies
St Paul's Catholic school