Sofonias Belay
Summary
Experienced in administrative duties within healthcare settings, with a strong familiarity with NHS processes and organisational standards. Skilled in multi-tasking and working under pressure, complemented by a understanding of medical terminology related to cancer. Adept at ensuring accuracy and efficiency in administrative tasks while maintaining high standards of professionalism.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Oncology Patient care coordinator
Barts Health NHS Trust
05.2024 - Current
- Scheduled appointments, managed patient records and facilitated communication between patients and medical staff
- Trained new staff on patient care coordination protocols and patient management software
- Addressed patient complaints by investigating issues and formulating resolutions promptly
- Managed care database by constantly entering, updating and verifying new and existing client information on CRS.
- Liaised between hospital departments to facilitate effective communication.
Delivery driver
Amazon Logistics
09.2022 - 02.2023
- Completed daily pre-departure checklist before every shift
- Met and surpassed productivity targets and quality standards
- Maintained accurate records of deliveries, collections and customer signatures to comply with company policies
Education
Bachelor of Science - Business Management
University of Essex
Colchester 09.2019 - 07.2023
NVQ Level 3 - IT
Highbury Grove School
09.2017 - 07.2019
GCSEs - Maths, English, Science
Highbury Grove School
Skills
- NHS process familiarity
- Multi-tasking ability
- Familiar with medical terminology (Cancer)
- Ability to work under pressure
- NHS organisational standards
- Documentation management
- Administrative duties
Timeline
Oncology Patient care coordinator
Barts Health NHS Trust
05.2024 - Current
Delivery driver
Amazon Logistics
09.2022 - 02.2023
Bachelor of Science - Business Management
University of Essex
09.2019 - 07.2023
NVQ Level 3 - IT
Highbury Grove School
09.2017 - 07.2019
GCSEs - Maths, English, Science
Highbury Grove School
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