Aydin Aytekin
London
Summary
Ambitious finance professional pursuing an economics degree to deepen industry knowledge. Committed to building a long-term career in financial services, offering strong teamwork, adaptability, and effective communication skills. Proven ability to support colleagues and ensure smooth task execution while maintaining a calm and detail-oriented approach.
Overview
2
2
years of professional experience
Work History
customer assistant
M&S
09.2026 - Current
- • Delivered excellent customer service in busy retail environment, assisting customers to enhance shopping experience. • Collaborated with colleagues to uphold high store standards and efficiently replenish stock for seamless operations. • Developed communication, organisation, and time-management skills while balancing work and university studies.
- Assisted customers with purchases at checkout, ensuring smooth transactions.
- Resolved customer inquiries efficiently to enhance satisfaction.
- Supported stock management tasks, including inventory checks and replenishing shelves to maintain optimal product availability.
Team Member
Greggs
10.2024 - Current
- Provided excellent customer service in fast-paced environment, processed payments and upheld store standards to enhance customer experience.
- Collaborated with colleagues to resolve customer concerns and optimise workflow for improved service delivery.
- Managed part-time work alongside A-level studies, honing discipline and effective time management skills.
Internship
Dock & Bay
06.2025 - 08.2025
- Acquired comprehensive understanding of organisational operations, supporting cross-functional initiatives.
- Rotated across multiple departments, enhancing professional literacy and adaptability in diverse environments.
- Adapted to varied functions, contributing to teamwork and collaboration across departments.
- Completed a four-week assignment
Customer Service Assistant
TSS (Total Security Services)
08.2024 - 09.2024
- Assisted diverse customers, resolving issues quickly through effective mediation skills.
- Enhanced customer confidence by ensuring satisfaction and managing responsibilities without escalation.
- Developed strong communication and problem-solving abilities.
Education
Bachelor of Arts -
City University of London
London, ENG01-2029
Sixth Form - Mathematics, Business, Economics
City and Islington Sixth Form
London, ENG01-2025
GCSEs - Mathematics, English
Willowfield School
London, ENG01-2023
Skills
- Customer service
- Teamwork & collaboration (internship, part-time work, sports leadership)
- Time management
- Conflict resolution
- Analytical problem-solving
- Work ethic
- Team working
- Team working
- Team working
FINANCIAL SERVICES EXPOSURE
- Barclays – Insight into wealth management, risk, and financial services operations.
- ANZ Bank – Explored daily operations, roles, and industry functions.
- Lloyd’s of London - Gained insight into the insurance industry and different roles within the industry
- Financial Services – Participated in live mock interview before over 100 peers, building confidence in public speaking.
- Mentorships – Gained insights from a Risk Analyst (SMBC) and an Accountant (Lacoste) into career paths and industry skills.
ACHIEVEMENTS & LEADERSHIP
- Student Ambassador throughout secondary school and college
- Trained Mediator
- Completed two mentorship programs (SMBC and Lacoste)
- Track & Field Borough Champion
- Captain of Rugby Team
INTERESTS & HOBBIES
- Passionate about the global economy and financial markets, continuously following economic news.
- Physical hobbies include Brazilian Jiu-Jitsu and Muay Thai, which have taught patience, discipline, and respect. Also enjoy gaming (PlayStation) as a way to relax and develop strategic thinking.
Timeline
customer assistant
M&S
09.2026 - Current
Internship
Dock & Bay
06.2025 - 08.2025
Team Member
Greggs
10.2024 - Current
Customer Service Assistant
TSS (Total Security Services)
08.2024 - 09.2024
Bachelor of Arts -
City University of London
Sixth Form - Mathematics, Business, Economics
City and Islington Sixth Form
GCSEs - Mathematics, English
Willowfield School