Ava Laister

• Maintained safe environment for all participants through constant vigilance during lessons.
• Prepared lesson materials, ensuring productive sessions.
• Adapted teaching methods to accommodate special needs students, promoting inclusivity in classes.
• Specialised in teaching different strokes, breaststroke, freestyle and backstroke; enhancing skill diversity among students.
• Delivered fun, practical swimming programmes to meet class objectives.

• Facilitated seamless service delivery by ensuring availability of necessary supplies during treatments.
• Demonstrated professional behaviour at all times whilst interacting with clients or colleagues to maintain a positive workplace atmosphere.
• Assured customer satisfaction with personalised service, demonstrating empathy and attentiveness.
• Upheld confidentiality standards; ensured privacy protection for client records as per regulation guidelines.
• Sustained cleanliness standards in all areas of the spa which resulted in positive client feedback.

work experience

• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Supported team by demonstrating respect and willingness to help.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.

• Supervised junior staff for effective teamwork.
• Provided product recommendations, helping customers make informed decisions.
• Increased sales through persuasive upselling techniques.
• Maintained cleanliness of store for an inviting environment.
• Ensured customer satisfaction by providing excellent service.
• Handled cash transactions efficiently for smooth checkouts.
• Improved product display with careful arrangement.