Ava Grace Hughes
Summary
Energetic worker and excellent team player focused on delivering excellent service to customers. Reliable, organised and experienced working well under pressure in a busy environment. Providing customers with menu changes and daily specials personalising recommendations for customer satisfaction. Working with waiting staff and kitchen workers to exceed customer expectations. Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety.
Overview
1
1
year of professional experience
Work history
Waitress & Bar Staff
Aldenham Golf Club
Aldenham, Herts
2025.10 - 2026.01
- Enhanced guest satisfaction through attentive and prompt service.
- Collaborated with kitchen staff to ensure order accuracy.
- Recommended drinks based on customers' preferences for personalised service experience.
- Used up-selling techniques to increase profitability
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Facilitated smooth operations by setting up bar area and delivering drinks promptly.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Created friendly, welcoming atmosphere to encourage positive guest experiences.
- Maintained excellent level of service in busy and demanding restaurant and bar environment.
Waitress assistant
The Grove Hotel
Watford, Herts
2025.01 - 2026.01
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Enhanced dining experience through friendly interaction with customers.
- Alleviated workload of wait staff through diligent assistance.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Maintained excellent level of service in busy and demanding restaurant environment.
Education
A-Levels -
St Clement Danes School
Chorleywood, Herts 2022.09 - 6 2024
GCSEs -
St Clement Danes School
Chorleywood, Herts 2020.09 - 6 2022
Skills
- Positive attitude
- Professional
- Friendly
- Quick learner
- Calm under stress
- Multitasking efficiency
- Patience under pressure
- References available
Timeline
Waitress & Bar Staff
Aldenham Golf Club
2025.10 - 2026.01
Waitress assistant
The Grove Hotel
2025.01 - 2026.01
A-Levels -
St Clement Danes School
2022.09 - 6 2024
GCSEs -
St Clement Danes School
2020.09 - 6 2022