Summary
Overview
Work history
Education
Skills
Languages
Reference
Timeline
Generic
Ava Bateman

Ava Bateman

Summary

I am a highly organised, enthusiastic and hardworking individual with 2+ years experience within the hospitality industry (mainly working as a waitress/barmaid however do have experience as a kitchen porter and hotel receptionist). I have a passion for providing exceptional customer service and endeavour to create a special and personal experience for each of my customers.

Overview

2
2
years of professional experience

Work history

Waitress/Barmaid

Bateman's Mill Hotel
Chesterfield, England
2021.07 - 2023.09
  • Maintained bar stocks, replenishing daily as necessary.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Maintaining an exceptional level of hygiene and cleanliness behind the bar and within Front of house.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Performing impeccable, courteous customer service to maximise the customers experience

Education

GCSEs - English Literature, English Language, Mathematics, Science, History, Drama, Music, French

Tupton Hall School
Chesterfield

Level 3 BTEC diploma - Music Performance and Songwriting

Confetti Institute of Creative Technologies
Nottingham
09/2021 - 07/2023

Degree - Songwriting

Leeds Conservatoire
Leeds

Skills

  • Bar cleaning and maintenance
  • Suggestive selling
  • Organised and reliable
  • Courteous
  • Beer, wine and cocktail service
  • Food service
  • Allergy awareness (Completed a Food allergy and Intolerance course on 26th July 2023)
  • Punctual
  • Challenge 25 policy
  • Customer retention
  • Hospitality expertise
  • Upbeat, outgoing and positive

Languages

English
Native
French
Intermediate

Reference

Contact Alexandra Mosley 

Director of Bateman's Mill Hotel

Email info@batemansmillhotel.co.uk

Telephone 01246 862296

Timeline

Waitress/Barmaid

Bateman's Mill Hotel
2021.07 - 2023.09

GCSEs - English Literature, English Language, Mathematics, Science, History, Drama, Music, French

Tupton Hall School

Level 3 BTEC diploma - Music Performance and Songwriting

Confetti Institute of Creative Technologies
09/2021 - 07/2023

Degree - Songwriting

Leeds Conservatoire
Ava Bateman