Augustine Okafor
Manchester,Greater Manchester
Summary
Experienced in retail sector with focus on customer service and stock management. Can ensure smooth running of store operations, thanks to keen attention to detail and organisational skills. Brings forth ability to manage multiple tasks simultaneously, ensuring stock levels are well maintained and customer queries are resolved promptly.
Overview
6
6
years of professional experience
Work History
Store assistant
Waitrose & Partners
Solihull, West Midlands
08.2023 - 04.2025
- Responded promptly to customers' enquiries, enhancing their shopping experience.
- Replaced stock on empty and low-quantity shelves.
- Faced-up shelves for customers to easily identify products.
- Removed items with exceeded expiry dates for disposal.
- Assisted customers on shop floor by locating items and confidently handling product queries.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
Store assistant
Uchesco Nig Enterprise
08.2020 - 07.2023
- Assisted customers, resulting in a positive shopping experience.
- Maintained store cleanliness for an appealing shopping environment.
- Processed transactions swiftly to reduce customer waiting time.
- Coordinated with team members for smooth store operation.
- Handled complaints efficiently, ensuring customer satisfaction.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
Store assistant
Sonders Enterprise
06.2019 - 07.2021
- Received deliveries timely, ensuring rapid shelf restocking.
- Followed standard operating procedures strictly enforcing company policies and standards.
- Arranged displays attractively, driving impulse purchases.
- Carried out price checks accurately for correct billing at the till point.
- Maintained store cleanliness for an appealing shopping environment.
Education
Master of Science - Project Management
BPP University London
London 08/2023 - 09/2024
Bsc Industrial Chemistry - Industrial Chemistry
University of Benin
12/2015 - 12/2019
Skills
- Sales acumen
- Punctuality and reliability
- Efficient work ethic
- Security measures understanding
- Fault finding in products
- Product display techniques
- Point of sale operations
- Cleaning procedures
- Customer query resolution
- Complaint handling
Timeline
Store assistant
Waitrose & Partners
08.2023 - 04.2025
Store assistant
Uchesco Nig Enterprise
08.2020 - 07.2023
Store assistant
Sonders Enterprise
06.2019 - 07.2021
Master of Science - Project Management
BPP University London
08/2023 - 09/2024
Bsc Industrial Chemistry - Industrial Chemistry
University of Benin
12/2015 - 12/2019
Similar Profiles
Oyinkansola FaniyiOyinkansola Faniyi
Sales assistant at Waitrose & PartnersSales assistant at Waitrose & Partners
Julie DunmowJulie Dunmow
Delivery driver Store assistant at Waitrose & PartnersDelivery driver Store assistant at Waitrose & Partners
Cameron DeanCameron Dean
Shop assistant at Waitrose & PartnersShop assistant at Waitrose & Partners
ALAN GAYLEALAN GAYLE
Chairman at Flooring Industry Training AssociationChairman at Flooring Industry Training Association
Konna HeardKonna Heard
Plumbers Mate at HE SIMMSPlumbers Mate at HE SIMMS