Molly Nulty
Bosley,Cheshire East
Summary
Friendly and approachable, with excellent communication and organisational skills tailored to retail environments. Proven ability to manage inventory and assist customers, ensuring seamless shopping experience. Committed to driving sales and enhancing customer satisfaction in [Desired Position] role.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Store assistant
Lidl
Leek, Staffordshire
10.2022 - 04.2023
- Enhanced customer service by responding promptly to queries.
- Maintained store cleanliness for an appealing shopping environment.
- Improved product availability by effectively restocking shelves.
- Processed transactions swiftly to reduce customer waiting time.
- Assisted customers, resulting in a positive shopping experience.
- Handled complaints efficiently, ensuring customer satisfaction.
- Managed inventory effectively to prevent stock shortages.
- Ensured products' freshness by regularly checking and removing expired items.
- Monitored shop floor consistently to deter thefts and losses.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Worked energetically to maintain efficient operations during peak trading hours.
Hospitality worker
Top Table
Congleton, Cheshire East
01.2022 - 10.2022
- Assisted guests to enhance their comfort and experience.
- Provided customer service with a friendly attitude.
- Remained flexible to change shift patterns and cover absences with minimal notice.
- Handled guest complaints, resulting in satisfactory resolution.
- Trained new staff members for seamless integration into the team.
Clerk to governing body
Wright & Marshall
Chelford, Cheshire East
01.2010 - 11.2016
- Fostered clear communication by preparing meeting agendas and minutes.
- Managed correspondence for smooth operation of governing body.
- Ensured accuracy with meticulous record-keeping.
- Compiled reports to aid decision-making processes.
- Performed data entry tasks, increased office organisation.
- Maintained up-to-date knowledge of policies to guide actions appropriately.
Education
NVQ Level 3 - Agriculture
Reasheath college
Nantwich, Cheshire East 09.2011 - 06.2013
Skills
- Sales acumen
- Vigilance and security awareness
- Warehouse equipment use
- Efficient work ethic
- Punctuality and reliability
- Flexible
- Cash handling
- Customer Service
- Product knowledge
- Refund and exchange processing
- Attention to Detail
- Stock management
- Sales expertise
- Conflict Resolution
- Inventory management
- Dispute Resolution
- Brand representation
- Good numeracy
- Point Of Sale (POS) competency
- Outgoing and enthusiastic
- Food Hygiene Certificate
Affiliations
- Gardening
- Horses
Timeline
Store assistant
Lidl
10.2022 - 04.2023
Hospitality worker
Top Table
01.2022 - 10.2022
NVQ Level 3 - Agriculture
Reasheath college
09.2011 - 06.2013
Clerk to governing body
Wright & Marshall
01.2010 - 11.2016
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