Summary
Overview
Work History
Education
Skills
Professional Development
Websites, Portfolios and Profiles
Languages
Disclaimer
References
Timeline
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Ashok Raj Joshi

London,England

Summary

Customer service professional with expertise in problem-solving and communication within the financial sector. Demonstrated success in enhancing customer experiences in high-pressure retail environments. Focused on delivering exceptional service and building positive business relationships in finance.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Fish and Chips
Cheam, London
04.2025 - 05.2026
  • Provided customer assistance to enhance shopping experience
  • Assisted manager with daily operations to improve workflow
  • Managed stock levels and processed orders to ensure product availability

Customer Service Representative (Remote-Contract Based)

Bhatta Law & Associates PLLC
New York
10.2023 - 01.2025
  • Facilitated client interactions and resolved conflicts to enhance customer satisfaction
  • Executed data entry and maintained accurate records for efficient client service
  • Managed administrative tasks to support smooth operations

Customer Service Intern

Nepal SBI Bank Limited
Kathmandu
06.2022 - 08.2022
  • Managed client accounts, maintaining strong relationships and addressing client needs
  • Processed financial transactions daily, ensuring accuracy and compliance
  • Identified and rectified errors in financial reconciliations, enhancing accuracy of records

Education

Master of Business Administration - Business Management and Finance

University of East London
London, UK
01-2026

Bachelor of Business Administration - Finance

Uniglobe College
Kathmandu, Nepal
01-2022

Skills

  • Sales techniques
  • Product and store expertise
  • Client assessment
  • Attention to detail
  • Effective communication
  • Cross-functional collaboration
  • Problem-solving and adaptability

Professional Development

  • Goldman Sachs Operations Virtual Experience Program
  • Customer Service
  • Leadership
  • Volunteering
  • Community Engagements
  • Team Work

Websites, Portfolios and Profiles

https://www.linkedin.com/in/ashok-raj-joshi-22106117a

Languages

Hindi
Advanced
C1
Nepali
Advanced
C1
English
Advanced
C1

Disclaimer

I hereby declare that the information provided in this curriculum vitae is true and accurate to the best of my knowledge.

References

Available upon request

Timeline

Sales Assistant

Fish and Chips
04.2025 - 05.2026

Customer Service Representative (Remote-Contract Based)

Bhatta Law & Associates PLLC
10.2023 - 01.2025

Customer Service Intern

Nepal SBI Bank Limited
06.2022 - 08.2022

Master of Business Administration - Business Management and Finance

University of East London

Bachelor of Business Administration - Finance

Uniglobe College
Ashok Raj Joshi