Ashley Blake
Sandown,Isle of Wight
Summary
Versatile professional with exceptional communication and teamwork capabilities, adept at managing high-pressure situations. Strong background in customer service and problem resolution, guaranteeing positive experiences for customers. Dedicated to cultivating a vibrant atmosphere that boosts customer satisfaction and loyalty.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Bar staff member
The Old Comical
Sandown, Isle of Wight
2024.09 - Current
- Processed cash payments and gave accurate change with POS receipts.
- Prepared bar area daily by setting out clean furniture and stock.
- Rotated beverages regularly to reduce waste from expired products.
- Swapped beer kegs safely and efficiently while following hygiene guidelines.
- Washed and stored glassware between guest orders to keep service flowing.
- Sanitised bar area throughout shifts to maintain high hygiene standards.
- Completed bar closing by cleaning, sanitising, and replenishing stock.
fryer/ Server
Bayside Fish and Chips
Shanklin, Isle of Wight
2020.06 - 2024.09
- Adapt quickly to menu changes to avoid service disruption and customer issues.
- Maintain consistent cooking times for customer satisfaction and dependable results.
- Carry out regular fryer maintenance checks to reduce downtime from malfunctions.
- Support inventory management to keep stock levels accurate and ready.
- Check food temperatures regularly to meet health and safety requirements.
- Maintain a hygienic work area to reduce risk of cross-contamination.
- Coordinate closely with service teams to handle special orders accurately.
- Complete daily opening and closing duties to support kitchen operations.
Kitchen Assistant/Porter
Hotel Maria
Sandown, Isle of Wight
2017.07 - 2020.01
- Rotated stock using FIFO to reduce spoilage and ingredient wastage.
- Prepped vegetables by peeling, chopping, and slicing for each recipe requirement.
- Prepared simple meals to free cooks for complex dish production.
- Checked refrigerator temperatures regularly to support safe food preservation conditions.
- Washed dishes quickly after meal service to clear kitchen space.
- Maintained kitchen cleanliness to support consistent hygiene standards.
- Cleaned utensils promptly to keep workstations organised and efficient.
- Assisted plating of dishes to improve visual presentation quality.
- Supported chefs during meal preparation for smoother peak-hour service.
- Kept kitchen areas orderly, clean, and well-stocked for service.
- Followed cleaning checklists to keep areas sanitised and stocked.
- Sanitised kitchen surfaces to keep hygiene standards consistent.
Shop assistant
Poundland UK
Shanklin, Isle of Wight
2016.06 - 2017.07
- Coordinated with management on shop floor layouts and visual merchandising displays.
- Assisted with inventory counts and maintained accurate, up-to-date records.
- Managed shop floor stock levels to keep products continuously available.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Kitchen assistant
Summer Arcade/ Jungle Jim's Cafe
Shanklin, Isle of Wight
2016.06 - 2017.07
- Prepared ingredients for increased speed of the cooking process.
- Assembled dishes and finalised plating of customer orders.
- Helped in the plating of dishes for enhanced visual appeal and presentation.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Washed dishes quickly after meals service to free up space in the kitchen area.
- Stored ingredients properly, extending their freshness dates significantly.
- Rotated stock to keep ingredients fresh.
- Cleared tables to remove dirty utensils and leftover food items.
- Contributed to team communication, resulting in better workflow efficiency.
Education
GCSEs -
Sandown Bay Academy
Sandown, Isle of Wight 2011.09 - 2015.07
Skills
- Alcohol service techniques
- Drink pouring
- Cash handling
- Cash register operation
- Bar maintenance
- Product knowledge
- Customer service
- Organised and reliable
- Courteous demeanour
- Patience
Affiliations
- Socializing with friends, Going to the cinema, Gaming and Playing pool/Snooker with friends and family, I also enjoy spending time with my young nephew and nieces.
References
References available upon request.
Timeline
Bar staff member
The Old Comical
2024.09 - Current
fryer/ Server
Bayside Fish and Chips
2020.06 - 2024.09
Kitchen Assistant/Porter
Hotel Maria
2017.07 - 2020.01
Shop assistant
Poundland UK
2016.06 - 2017.07
Kitchen assistant
Summer Arcade/ Jungle Jim's Cafe
2016.06 - 2017.07
GCSEs -
Sandown Bay Academy
2011.09 - 2015.07