Ashleigh Marks
Sleaford,Lincolnshire
Summary
Motivated HR professional with experience in managing priorities and meeting deadlines. Currently pursuing CIPD Level 3 to enhance HR expertise. Actively studying Polish in preparation for relocation in January 2027.
Overview
1
1
Language
3
3
years of post-secondary education
5
5
years of professional experience
Work history
Absence Co-Ordinator
United Lincolnshire Teaching Hospitals Trust
Lincoln, Lincolnshire
2026.01 - 2027.01
- Assisted in the launch of a new absence policy, providing training for managers to understand the new policy and using skills to smoothly transition current employees to the new policy monitoring.
- Created and reviewed absence trackers from monthly base data to monitor and analyse sickness records across different areas.
- Monitored Employee Relations inbox, providing timely information to staff and supporting resolution of queries.
- Attended on-site sessions to provide in-person support for manager queries and enhance communication.
- Ensured confidentiality in the management of individual case and employee files, accurate filing systems and recording of data.
- Recorded minutes during hearings and dismissals to then write up and keep a record of.
Recruitment Support Officer
United Lincolnshire Teaching Hospitals Trust
Lincoln, Lincolnshire
2023.01 - 2026.01
- Developed strong working relationships with stakeholders to ensure a smooth onboarding process.
- Delivered training sessions for new staff to ensure understanding of processes.
- Achieved user satisfaction with effective troubleshooting of technical issues.
- Resolved complex queries, ensuring customer satisfaction.
- Coordinated meetings and events to improve team collaboration and communication.
- Updated internal databases regularly for accurate record-keeping.
- Managed multiple tasks to meet strict deadlines.
- Prioritised urgent tasks effectively, reducing backlog significantly.
- Assisted colleagues with daily tasks, contributing to overall team efficiency.
- Adapted quickly to changing environments whilst maintaining high work standards.
Customer Assistant
Lidl
Leicester, Leicestershire
2021.11 - 2022.08
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Ensured health and safety regulations complied within work premises at all times.
- Collaborated efficiently with team members to maintain smooth store operations.
- Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
- Maintained a clean, organised workspace for the efficient operation of the checkout area.
- Improved customer relations by promptly addressing queries and concerns.
- Communicated daily offers to customers, promoting in-store deals and discounts.
Education
Bachelor of Arts - Business Management
De Montfort University
Leicester 2019.09 - 2022.07
A-Levels - People Practice
CIPD
Lincoln, Lincolnshire 2025.05 -
GCSEs -
St George's Academy
Ruskington, Lincolnshire 2016.07 - 2016.07
Skills
- Data protection compliance
- Excel spreadsheet mastery
- Document control
- KPI management
- Microsoft Office
- Outlook calendar management
- Email inbox management
- Schedule management
- Administrative support and management
- Compliance understanding
- Deadline adherence
- Task prioritisation
- Communication expertise
- HR Policies and processes
- Polish language study
Affiliations
- Reading
- Sewing
- Video Games
Accomplishments
Throughout my time as a Recruitment Support Officer, I have received recognition awards from my manager for the work that I had completed, ranging from supporting new starter inductions, to completing a large workload. I have also previously been nominated for a Staff Award within the work place.
Languages
Polish
Beginner
References
References available upon request.
Timeline
Absence Co-Ordinator
United Lincolnshire Teaching Hospitals Trust
2026.01 - 2027.01
A-Levels - People Practice
CIPD
2025.05 -
Recruitment Support Officer
United Lincolnshire Teaching Hospitals Trust
2023.01 - 2026.01
Customer Assistant
Lidl
2021.11 - 2022.08
Bachelor of Arts - Business Management
De Montfort University
2019.09 - 2022.07
GCSEs -
St George's Academy
2016.07 - 2016.07