
Compassionate mental health professional specialising in care coordination for learning disabilities. Demonstrates expertise in patient observation, crisis intervention, and risk management while fostering a collaborative multidisciplinary environment. Manages documentation effectively, upholding independence and confidentiality. Utilises strong communication skills to resolve conflicts and enhance patient care through strategic partnerships.
Assisted occupational therapists in observing skill levels of patients in movement and ADL skills.
Supported financial management by liaising with external bodies including social workers and doctors.
Arranged appointments and attended with patients to facilitate community access and build on social skills.
Provided one-on-one and group sessions to enhance patient engagement and interaction.
• Support patients experiencing a variety of mental health conditions within a clinical environment.
• Assist nursing staff in delivering safe, compassionate, and person-centred care.
• Monitor and report changes in patient behaviour, mood, and wellbeing.
• Provide emotional support and reassurance to patients during periods of distress.
• Support the multidisciplinary team in maintaining a safe therapeutic environment.
• Respond calmly and effectively to challenging situations, ensuring patient safety at all times.
• Promote dignity, respect, and independence for all service users.
Supported the implementation of care plans tailored to individual patient needs.
Acted as liaison between healthcare team members, enhancing communication and collaboration.
Organised social activities for patients, enhancing morale and wellbeing.
• Support the multidisciplinary team in maintaining a safe therapeutic environment.
Completed mandatory training courses regularly to maintain up-to-date skills.
Outlined key job duties and expectations.
Coordinated tailored care packages for individuals requiring health and social care support, enhancing service user well-being.
Liaised with families, healthcare professionals, and care staff to effectively address and meet diverse care needs.
Scheduled and organised care visits, ensuring consistent and reliable continuity of care for service users.
Responded to changes in service user needs and modified care arrangements.
Provided support and guidance to care staff to help deliver high standards of care.
Maintained accurate care plans and documentation for service users.
Ensured adherence to safeguarding procedures and policies at all times.
Mental health support/ learning disabilities
Care coordination and planning
Patient observation and monitoring
Crisis intervention
Risk awareness and safeguarding
Multidisciplinary teamwork
Document management
Independence promotion
Professional boundaries and confidentiality
Conflict management and de-escalation
Communication and relationship building