Ashleigh Gray
Middlesbrough,Cleveland
Summary
Dependable student nurse, with experience delivering responsive care in home and clinic settings. Plans and prioritises well to meet busy service schedules. Caring and supportive for compassionate physical, social and emotional assistance. I am also Empathetic with experience providing dignified, attentive support for improved customer wellbeing. Flexible and adaptive, covering personal care, medication administration and domestic duties. I can also assist in building relationships with clients and families for trusted community care operations. I am organised and a dependable candidate, successful at managing multiple priorities with a positive attitude And willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Community Care Worker
BJP home support
Middlesbrough, Redcar and Cleveland
03.2019 - 04.2020
- Performed needs assessments to develop appropriate personalised care and support programmes.
- Optimised hydration and nutrition levels by prompting fluid intake and providing meals.
- Facilitated customer independence by delivering assistance with activities of daily living, including light domestic duties, shopping, personal care and general daily living..
- Liaised with numerous healthcare team members to ensure continuity of care for clients.
- Helped customers access the community, participating in socialising and leisure activities.
- Expertly managed caseload of several clients.
- Provided compassionate care and companionship to maintain customer fulfilment.
- Provided community-based support to customers with a variety of care needs.
Bar Staff Member
The foundry
Middlesbrough, Redcar and Cleveland
02.2015 - 11.2015
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Maintained bar stocks, replenishing daily as necessary.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Planned and informed customers of new menu items for purchase.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Refused drinks service to guests without appropriate proof of age.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Cleared counters and disposed of waste and broken glass.
- Checked and reported faulty equipment to supervisors for repair.
Shift Manager
Aquilo environmental services
Middlesbrough, Redcar and Cleveland
02.2012 - 01.2014
- Adhered to company standards and compliance requirements for operations and cleanliness.
- Tracked receipts, employee hours and inventory movements for smooth budgetary planning.
- Ordered stock and procured services to deliver on company goals.
- Trained and mentored new employees to maximise team performance.
- Kept employees operating productively to meet business and customer needs.
- Conducted audits and reviews to enhance team performance.
- Completed comprehensive shift reports to support seamless handovers.
- Increased team efficiency by analysing staff and equipment performance.
- Promoted safety culture through clear communications and inspections.
- Addressed staff absences and holiday requests to achieve consistent rota coverage.
- Led team of 8 to achieve KPI targets in fast-paced environments.
Education
Diploma of Higher Education - Access course
Middlesbrough college
Middlesbrough 09/2021 - 06/2022
Diploma of Higher Education - Anatomy and physiology
Middlesbrough college
Middlesbrough 09/2006 - 06/2009
Bachelor of Science - Nursing
Teesside University
Middlesbrough 09/2022 -
Skills
- Personal care
- Disability care
- Care management
- Care plan development
- Meal preparation
- Motion exercises
- Elderly care
- Safeguarding knowledge
- Personal hygiene assistance
- Medication administration
- Care needs assessment
- Documentation management
- Advocacy
Languages
English
Native
Timeline
Community Care Worker
BJP home support
03.2019 - 04.2020
Bar Staff Member
The foundry
02.2015 - 11.2015
Shift Manager
Aquilo environmental services
02.2012 - 01.2014
Diploma of Higher Education - Access course
Middlesbrough college
09/2021 - 06/2022
Diploma of Higher Education - Anatomy and physiology
Middlesbrough college
09/2006 - 06/2009
Bachelor of Science - Nursing
Teesside University
09/2022 -
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