Tara Wade
Stockport,Greater Manchester
Summary
I have been unemployed due to relocating twice, and now I would like to change direction in my career choices. Customer service professional with experience in assisting customers, resolving queries, and processing transactions. Adept at maintaining positive shop environment, restocking items, and supporting sales targets. Strong communication and teamwork skills, ensuring high customer satisfaction and smooth store operations.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Community Care Worker
self employed
hamble, hampshire
06.2018 - 07.2024
Customer Sales Assistant
Tesco Extra
southampton
01.2018 - 05.2018
- Handled customer sales using Point-of-Sale (POS) till systems, processing payments accurately and efficiently.
- Completed sales transactions with accuracy and speed at the checkout, utilising POS systems and managing cash and card payments securely.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Operated register to process payments via cheque, cash and cards.
- Scanned products at high tempo and bagged securely for customers to carry.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Maintained up-to-date knowledge of current trends to offer customers expert product advice.
- Welcomed customers with a friendly smile and positive attitude, advising on current promotions and providing guidance with product selections.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Processed and loaded deliveries and backstock onto store shelves.
- Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
Private Caregiver
self employed
Southampton
02.2017 - 02.2018
- Facilitated personal care assistance with empathy and respect
- Prepared nutritious meals and provided feeding assistance to enhance quality of life for elderly clients
- Assisted with shopping and transportation to facilitate access to essential services and support independence
- Executed cleaning tasks and delivered personalised assistance to maintain a safe and comfortable living environment
Community Care Worker
Care Watch
Gillingham
01.2015 - 12.2017
- Provided compassionate support with personal care tasks, enhancing clients' dignity and well-being.
- Provided daily care for elderly individuals in a residential setting.
- Prepared nutritious meals and served them to clients in a home environment.
- Cleaned and maintained living spaces to ensure a safe and comfortable environment for residents.
Carer
My Assisted Living
Gillingham
01.2014 - 12.2015
- Provided attentive care to ensure comfort and safety for elderly clients.
- Delivered compassionate support for personal care needs.
- Provided feeding assistance and support to clients
- Executed safe moving and handling techniques for patients to prevent injuries.
- Handling of hoists, stand aids
- Educated staff on dementia awareness to improve patient care.
- Cooking breakfast, lunch, and preparing evening meals
- Managed laundry and ironing tasks to maintain cleanliness and organisation.
- Conducted thorough cleaning of home surfaces to maintain hygiene and safety.
Carer
Gillingham grange
Dorset
01.2010 - 12.2013
- Provided compassionate personal care to enhance comfort and dignity
- Provided companionship and support with daily activities to enhance residents' quality of life
- Administered feeding assistance and provided support during meal times
- Assisted with meal preparation to ensure nutritious meals for residents
- Prepared meals for residents, ensuring dietary needs and preferences were met
- Assisted residents with bedtime routines to ensure comfort and safety
Receptionist / Administrator
PASTA REALE
Gillingham
01.2008 - 12.2010
- Welcomed visitors and ensured smooth check-in process
- Answered and routed telephone calls, ensuring timely communication
- Handled general enquiries
- Managed office tasks including filing, organising documents, and overseeing supplies; performed data input, mail distribution, and document preparation
Receptionist / Administrator
Express Solicitors
Northenden
01.2007 - 12.2008
- Managed incoming calls, directing them to relevant departments to ensure efficient communication
- Coordinated email communications by responding to inquiries and managing correspondence effectively
- Executed general office administration tasks, supporting daily operations and contributing to a smooth workflow
- Managed data input by accurately entering and updating information in databases
- Creating invoices
Education
Level 2 (NVQ) -
Tabs
Salisbury, WIL01-2009
Skills
- Point-of-sale operation
- Sales processing
- Financial transactions
- Customer service
- Customer engagement
- Customer care
- Product knowledge
- Telephone etiquette
- Phone management
- Face-to-face communication
- Client interaction
- Effective communication skills
- Communication skills
- Office administration
- Administrative experience
- Computer literate
- Reliable
- Works under pressure
- Time management
- Initiative
- Elderly support
- Health support
- Compassionate care
- Assistance provision
- Meal service
- Residential care
- Till and cash handling
- Inventory management
- Empathy skills
- Confident communicator
- Personal care
- Safeguarding of vulnerable adults
- Health monitoring
- Meal preparation
Certification
Care Certificate, Care Certificate
Custom
Healthcare
Timeline
Community Care Worker
self employed
06.2018 - 07.2024
Customer Sales Assistant
Tesco Extra
01.2018 - 05.2018
Private Caregiver
self employed
02.2017 - 02.2018
Community Care Worker
Care Watch
01.2015 - 12.2017
Carer
My Assisted Living
01.2014 - 12.2015
Carer
Gillingham grange
01.2010 - 12.2013
Receptionist / Administrator
PASTA REALE
01.2008 - 12.2010
Receptionist / Administrator
Express Solicitors
01.2007 - 12.2008
Level 2 (NVQ) -
Tabs