ASH IZADI

• Delivered friendly, professional customer service, assisting customers in identifying suitable products to enhance their shopping experience.
• Supported sales targets by building positive customer relationships and confidently discussing products.
• Processed transactions accurately, ensuring compliance with daily till and cash-handling procedures for smooth operations.
• Maintained high standards of shop-floor presentation and stock availability, contributing to an organised and inviting shopping environment.
• Responded professionally to customer questions and concerns, escalating issues when appropriate.

• Provided efficient, welcoming service in a busy environment while maintaining high standards of customer care.
• Processed orders and payments accurately, ensuring compliance with company procedures to enhance customer experience.
• Collaborated with colleagues to ensure seamless service during peak periods, contributing to overall team efficiency.
• Adapted quickly to changing priorities while remaining calm and professional under pressure.
• Upheld cleanliness, organisation, and food safety standards, enhancing product presentation and customer satisfaction.

Completed introductory finance training covering fundamental financial concepts and business finance knowledge.

• Developing knowledge of business operations, management, finance, marketing, communication and the international business environment.
• Building practical skills in teamwork, research, presentations, problem solving and professional communication.