Arshia Ghasemi
London
Summary
Dynamic and results-driven professional with expertise in sales target achievement and cash handling. Demonstrates proficiency in price tagging, visual merchandising, and product merchandising, contributing to enhanced customer experiences and increased sales. Skilled in bilingual communication, facilitating seamless interactions with diverse clientele. Adept at sales reporting and basic accounting, ensuring accurate financial tracking and reporting. Committed to maintaining a positive attitude while pursuing career growth within the retail industry.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Sales assistant
H&M
London
07.2024 - 08.2025
- Streamlined store operations by restocking merchandise and advising customers.
- Maintained clean, organised environment to improve customer experience.
- Collaborated with team during peak hours to achieve store targets.
- Supported fitting room operations, contributing to 95% customer satisfaction rating.
Customer service Volunteer
British Heart Foundation
London
01.2024 - 05.2024
- Assisted over 20 customers each shift with item location and inquiry resolution.
- Organised donated stock to create compelling product displays for enhanced visibility.
- Resolved customer issues promptly, fostering positive public interactions and satisfaction.
Education
Bachelor of Science - Aerospace engineering
Kingston University
Kingston upon Thames 09.2025 -
Skills
- Price tagging
- Bilingual or multilingual
- Sales target achievement
- Cash handling
- Visual merchandising
- Sales reporting
- Basic accounting
- Product merchandising
- Positive attitude
- Teamwork
Languages
English
Proficient (C2)
Persian
Proficient (C2)
Turkish
Elementary
French
Beginner
Certification
- Level 2 Health & Safety in the Workplace (2024)
- First Aid Awareness (2024)
- Customer Service Essential - Online Training (2024)
Timeline
Bachelor of Science - Aerospace engineering
Kingston University
09.2025 -
Sales assistant
H&M
07.2024 - 08.2025
Customer service Volunteer
British Heart Foundation
01.2024 - 05.2024
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