Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Arshia Ghasemi

London

Summary

Dynamic and results-driven professional with expertise in sales target achievement and cash handling. Demonstrates proficiency in price tagging, visual merchandising, and product merchandising, contributing to enhanced customer experiences and increased sales. Skilled in bilingual communication, facilitating seamless interactions with diverse clientele. Adept at sales reporting and basic accounting, ensuring accurate financial tracking and reporting. Committed to maintaining a positive attitude while pursuing career growth within the retail industry.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Sales assistant

H&M
London
07.2024 - 08.2025
  • Streamlined store operations by restocking merchandise and advising customers.
  • Maintained clean, organised environment to improve customer experience.
  • Collaborated with team during peak hours to achieve store targets.
  • Supported fitting room operations, contributing to 95% customer satisfaction rating.

Customer service Volunteer

British Heart Foundation
London
01.2024 - 05.2024
  • Assisted over 20 customers each shift with item location and inquiry resolution.
  • Organised donated stock to create compelling product displays for enhanced visibility.
  • Resolved customer issues promptly, fostering positive public interactions and satisfaction.

Education

Bachelor of Science - Aerospace engineering

Kingston University
Kingston upon Thames
09.2025 -

Skills

  • Price tagging
  • Bilingual or multilingual
  • Sales target achievement
  • Cash handling
  • Visual merchandising
  • Sales reporting
  • Basic accounting
  • Product merchandising
  • Positive attitude
  • Teamwork

Languages

English
Proficient (C2)
Persian
Proficient (C2)
Turkish
Elementary
French
Beginner

Certification

  • Level 2 Health & Safety in the Workplace (2024)
  • First Aid Awareness (2024)
  • Customer Service Essential - Online Training (2024)

Timeline

Bachelor of Science - Aerospace engineering

Kingston University
09.2025 -

Sales assistant

H&M
07.2024 - 08.2025

Customer service Volunteer

British Heart Foundation
01.2024 - 05.2024
Arshia Ghasemi