Arpit Sharma
IIlford,UK
Summary
Energetic Retail Assistant with knack for creating welcoming shopping environments and increasing customer satisfaction. Successfully boosted sales through upselling techniques and managed inventory to ensure shelves were always stocked. Known for excellent customer service and building strong relationships with regular shoppers, contributing to store loyalty and repeat business.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Retail assistant
ganesh trader
london, united kingdom
03.2026 - 05.2026
- Boosted sales through suggestive selling techniques.
- Assisted in stock replenishment to maintain store appearance.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Handled transactions, maintaining accurate till records.
- Provided coverage during peak times to manage customer flow effectively.
Sales Associate (Sports Retail)
Battle Born Sports
, India
10.2025 - 01.2026
- Assisted customers in selecting sporting goods and apparel based on them needs, preferences, and activity type.
- Provided expert product knowledge on sports equipment, footwear, and apparel
- Delivered excellent customer service to enhance the online experience and build customer loyalty
- Processed sales transactions accurately using POS systems
- Handled card payments, and returns in line with store policies
- Contributed to sales targets through active promotion of products.
- Promoted loyalty schemes to customers, enhancing brand loyalty.
- Upheld company policies whilst interacting with customers and colleagues.
Retail assistant
Miniso
Chandigarh, India
01.2023 - 01.2025
- Maintained outstanding store condition and visual merchandising standards
- Acquired skills such as using initiative, commercial awareness & professional customer service
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Stayed updated on current promotions and new products to provide accurate information to customers.
Education
Masters in Management - Digital Marketing
BPP UNIVERSITY
London, UK 01.2026 - 05.2026
Bachelor in Design - Multimedia
GURU NANAK DEV UNIVERSITY
India 01.2021 - 01.2025
Skills
- Communication excellence
- Inventory tracking software navigation
- Retail industry understanding
- Stock control software use
- Stock replenishment
- Social media promotion
- Customer Service
- Store opening and closing duties
HOBBIES, INTEREST AND ADDITIONAL SKILLS
- University Badminton Team: Demonstrated leadership and reliability while representing the University of Hertfordshire in competitive sports.
- Case Competitions: Proven ability to work under pressure and solve operational challenges within a team.
Timeline
Retail assistant
ganesh trader
03.2026 - 05.2026
Masters in Management - Digital Marketing
BPP UNIVERSITY
01.2026 - 05.2026
Sales Associate (Sports Retail)
Battle Born Sports
10.2025 - 01.2026
Retail assistant
Miniso
01.2023 - 01.2025
Bachelor in Design - Multimedia
GURU NANAK DEV UNIVERSITY
01.2021 - 01.2025