Arooj Iqbal
Heckmondwike
Summary
Reliable, hard‑working and friendly individual with experience in customer‑facing and team‑based roles. Committed to providing excellent service, building positive relationships and supporting those around me. Calm under pressure, a quick learner, and always willing to go the extra mile. Highly organised, punctual and eager to develop new skills in a supportive environment.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Cover supervisor secondary school
Veritas education
Leeds
07.2024 - 10.2026
- Implemented lesson plans provided by absent teachers for uninterrupted learning.
- Supervised work already set and assigned new projects to enable continued learning.
- Delivered lessons using interactive teaching methods; made learning engaging for pupils.
- Monitored student behaviour to uphold academy policies and identified students requiring additional support.
- Promptly addressed any issues or disruptions during class hours; maintained discipline.
- Facilitated group discussions amongst students, promoting peer learning and collaboration.
- Delivered feedback on student progress to relevant teachers, facilitating effective performance monitoring.
Health Coach/ assessor
Optima Health/Healthy Performance
Towcester, Northamptonshire
05.2023 - 10.2026
- Guided clients in making effective nutrition-related behaviour changes to support achievement of health goals.
- Enhanced client engagement through personalised fitness and nutrition plans, setting achievable goals for better outcomes.
- Promoted healthy habits with regular exercise schedules and diet plans.
- Conducted health checks on individuals, ensuring optimal health status. Health checks included: blood pressure, diabetes, cholesterol, BMI and urinalysis.
- Assessed the impact of lifestyle changes made by clients using non-invasive methods.
- Implemented engaging health workshops, enhancing client awareness of various aspects of wellbeing.
- Delivered presentations on the importance of balanced diets for maintaining good health.
- Managed client records, ensuring privacy and data protection compliance.
Checkout operator/ Medicine Counter assistant
Asda
Dewsbury, Kirklees
10.2018 - 05.2026
- Stayed compliant with all pharmaceutical laws and regulations during operation hours.
- Offered compassionate care whilst dealing with sensitive health issues of customers.
- Provided clear explanations of medicine usage, improving customer understanding and confidence.
- Communicated regularly with pharmacists to ensure accurate medication information was provided to customers.
- Facilitated the sale of age-restricted products, adhering strictly to legal requirements and store policies.
- Processed transactions quickly and accurately, enhancing customer checkout experience.
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Adapted quickly to new store protocols and technology upgrades, maintaining efficiency and service levels.
- Managed returns and exchanges according to company policies, ensuring customer satisfaction.
- Addressed customer complaints with professionalism, leading to positive resolutions.
- Communicated regularly with pharmacists to ensure accurate medication information was provided to customers. with pharmacists to provide accurate medication information to customers.
Cover supervisor secondary school/ RE Teacher
Horbury Academy
Horbury, Wakefield
04.2022 - 04.2023
- Delivered lessons using interactive teaching methods; made learning engaging for pupils.
- Provided feedback on student progress to relevant teachers, aiding in monitoring performance.
- Safeguarded pupils' welfare within the school premises for their safety and security.
- Modelled expected behaviour to encourage positive conduct among students, fostering a respectful classroom environment.
- Assisted students with their work, enhancing understanding of the subject matter.
- Led classes during teacher absences, fulfilling agreed learning schemes.
- Invigilated exams, maintaining strict adherence with agreed protocols.
- Participated actively in staff meetings and professional development sessions; stayed updated on educational trends.
- Collected and marked completed work, enabling grade and attainment monitoring.
- Worked with parents and teaching staff to implement strategies that reduced disruptive behavioural incidents, improving classroom dynamics.
- Encouraged respectful discussion amongst pupils about differing beliefs fostering a tolerant classroom atmosphere.
- Developed engaging lesson plans in line with the national curriculum for religious education.
- Developed innovative assessment methods that provided students multiple opportunities to demonstrate knowledge and comprehension.
- Planned and delivered lessons to broaden cultural, religious and spiritual understanding.
SEN Teaching Assistant
CER
Leeds, West Yorkshire
11.2021 - 04.2022
- Supported the emotional well-being of SEN students by being an approachable and understanding presence.
- Monitored and recorded progress of SEN students, providing detailed feedback to teaching staff.
- Managed challenging behaviour effectively, employing de-escalation techniques and promoting a positive learning environment.
- Helped students exceed expectations by providing ongoing support and assistance throughout lessons.
- Aided teacher with day to day class running, including answering student questions, handing worksheets and behaviour management.
Education
Bachelor of Science - Public Health and Community Wellbeing
University of Bradford
Bradford06-2022
A-Levels and GCSE's -
Batley Girls High School
Batley, Kirklees06-2018
Skills
- Customer service
- Team player
- Continuous improvement
- Self confidence
- Attention to Detail
- Time management
- Flexibility
- Building rapport with people from all backgrounds
- Working under pressure / staying calm in busy moments
- Prioritising tasks
- Microsoft Office / Word / Excel
- Adaptable — happy to learn new things
Languages
Punjabi
Certification
Medicine counter assistant, Asda, April 2022
References
References available upon request.
Education
2:2
Timeline
Cover supervisor secondary school
Veritas education
07.2024 - 10.2026
Health Coach/ assessor
Optima Health/Healthy Performance
05.2023 - 10.2026
Cover supervisor secondary school/ RE Teacher
Horbury Academy
04.2022 - 04.2023
SEN Teaching Assistant
CER
11.2021 - 04.2022
Checkout operator/ Medicine Counter assistant
Asda
10.2018 - 05.2026
Bachelor of Science - Public Health and Community Wellbeing
University of Bradford
A-Levels and GCSE's -
Batley Girls High School