Arina Tichonovitsch

Planning and organising internal meetings and social events for the team. Improving compliance and Basic Food Hygiene training within the engineering department. Keeping the Statutory Obligation Register, contractors inductions and permits up to date in the relevant systems. Leading and implementing new training process for the engineers while collaborating with Shift Managers. Supporting the new security projects by completing required administrative tasks such as managing and entering the data, communication with the colleagues, providing all essential data for a smooth transition.

• Experience running the line with responsibilities including filling out quality assurance paperwork; maintaining product visual standards; ordering packaging and labels; and ensuring staff rotation. Fully trained in Basic Food Hygiene.

• Responsible for processing cash and card payments online and in-store. Managing stock orders and deliveries, inspecting the quality of deliveries and filing non-conformances if necessary, while logging everything in the administrative system. Stocking shelves with merchandise. Answering queries from customers and giving guidance on product selection. Processing and logging customer refunds.

• Welcome customers when they arrive at a restaurant. Prepare drinks and serve them to customers. Collect food orders from the kitchen, verifies that they are correct, and serve them to customers. Prepare drinks and serve them to customers. Processing cash and credit card payments.

• Maintaining a high level of presentability in the restaurant. Ensuring smooth and professional service even with large parties to provide high customer satisfaction levels. Answering questions about menu items, and making recommendations upon request. Taking customer orders and notifying kitchen staff of any food allergies and preferences.

• Preparing starters and desserts. Developed broad cooking and teamwork skills through a passion for learning. Maintaining the quality of fresh ingredients in the storeroom and fridge.