Archie Lonsdale
Bolton,Lancashire
Summary
Summary
- I am a very assertive individual who is always willing to learn new skills and understands change and how this impacts on the whole business.
- Keen and committed to always achieve the best results.
- Great team leader.
- Customer focused.
- Works well under pressure.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonalds
Bolton, Lancashire
11.2021 - Current
- Instruct new team members on correct procedures for all areas of operations.
- Lead by example, demonstrating good customer service and a strong work ethic to trainees.
- Developed well-trained employees by instilling knowledge, techniques and skills about company and products.
- Observed standards routinely, coaching and guiding team members to maintain quality service levels.
- I help other team members, whether that is completing tasks or procedures.
- Great knowledge of all areas of the front counter, as well as the kitchen, I have the opportunity to help out wherever and whenever.
- Responsible key holder for opening the store in the mornings.
- Control and preparation of rotating stock, so that it is ready for the next day.
- Gained experience, which I have used to help complete jobs more efficiently.
- Always looking to exceed expectations, whether that is with customers, internal customers, or my managers.
- Making sure correct procedures are met at all times in line with food safety and legislation.
- I know how to encourage my team, but I also help them excel in their knowledge and skills. Maybe I might even learn something new myself.
- The main part of my job that I enjoy is learning new skills, but mainly achieving any goals set by myself, my managers, or my team.
- My apprenticeship has given me insight into business, hospitality, and general laws and skills for any business.
Education
A-Levels - Criminology, Sociology, Art & Design
Holy Cross College
Bury, BUR2022
Skills
- Full UK driving licence
- Customer service
- Team leadership
- Employee training
- Crew management
- Communication skills
- Adaptive problem solving
- Team collaboration
Timeline
Crew Trainer
McDonalds
11.2021 - Current
A-Levels - Criminology, Sociology, Art & Design
Holy Cross College