Arash Akhavanrad
Edgware,Middlsex
Summary
Friendly and approachable with natural ability to connect with customers and provide exceptional service. Demonstrated skills in communication and problem-solving, ensuring smooth and enjoyable shopping experiences. Ready to contribute to sales growth and customer satisfaction in a new role.
Overview
5
5
years of professional experience
Work history
Retail sales associate
TK Maxx
Edgware, Barnet
08.2022 - Current
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Assisted in visual merchandising, improving shop floor appeal.
- Participated in staff meetings contributing valuable insights for improvement.
- Collaborated with team members for efficient store operations.
- Advised customers on product selection based on their needs.
- Boosted store reputation with excellent customer service skills.
- Provided product knowledge to customers for informed purchases.
- Established rapport with customers through attentive listening and communication.
Accounts Assistant
Berkeley Motors LTD
Perivale, Ealing
11.2020 - 01.2022
- Assisting customers with their enquiries - Giving accurate information such as price and power output of vehicles up for sale face to face to customers.
- Input sales, purchases, cash transactions - Every transaction was recorded and inputted within company records on time and within the deadline set.
- Managed invoices - Receiving invoices, validating it as legitimate/illegitimate, noting payments within companies records.
- Responding to customer enquiries via email - Replying to 20+ emails per day regarding enquiries on vehicles up for sale.
Education
Diploma of Higher Education - Accounting and Finance
Middlesex University
London 09.2024 -
BTEC Business - Business Studies
Harrow High School
GCSEs - English Studies
Harrow High School
Harrow, HRWGCSEs - Mathematics
Harrow High School
Harrow, HRWGCSEs - Science Studies
Harrow High School
Harrow, HRWGCSEs - Psychology
Harrow High School
Harrow, HRWGCSEs - Religious Studies
Harrow High School
Harrow, HRWSkills
- Empathetic towards customers and individuals
- Able to learn at a rapid rate and be able to adapt to different work situations
- Exceptional communication and listening skills
- High levels of patience towards others
- Great attention to detail
- Able to work under pressure and meet deadlines on time
- Always learning new knowledge regarding products
- Friendly and easy to approach
Timeline
Diploma of Higher Education - Accounting and Finance
Middlesex University
09.2024 -
Retail sales associate
TK Maxx
08.2022 - Current
Accounts Assistant
Berkeley Motors LTD
11.2020 - 01.2022
BTEC Business - Business Studies
Harrow High School
GCSEs - English Studies
Harrow High School
GCSEs - Mathematics
Harrow High School
GCSEs - Science Studies
Harrow High School
GCSEs - Psychology
Harrow High School
GCSEs - Religious Studies
Harrow High School
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