Summary
Overview
Work history
Education
Skills
Timeline
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Arabella Clarke

Arabella Clarke

Bognor Regis,West Sussex

Summary

I am a confident and capable person with excellent people skills. I enjoy my college life and am part of the student leadership team holding the role of Head of Sixth form. The role enables me to develop skills in leadership, presentations, and organisation among other things.

I enjoy working in a team and take the initiative to learn new skills and problem solve.

Aside from this I also have work experience in the hospitality industry with a strong focus on customer service and complaint handling. I am particularly proud of my ability to work under pressure and maintain composure in fast-paced environments.

More recently I have extended my skills to include bartending, and am also barista trained. I am committed to upholding high standards and maintaining positive and approachable interactions with customers.

Overview

2
2
years of professional experience

Work history

Front of house waiter

The Fox inn, Lilywhite Pub group
Bognor Regis, West Sussex
09.2024 - Current
  • Coordinate with kitchen and bar staff to deliver high customer service.
  • Trained new waitstaff on restaurant protocols, promoting consistent service quality across team members.
  • Handled complaints effectively, ensuring repeat business.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Front of house waiter

Lobster Pot
Bognor Regis, West Sussex
06.2023 - 09.2024
  • Ensured customer satisfaction by delivering excellent service.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Assisted kitchen staff with food prep, dishwashing and plating food.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.

Education

A-Levels - Biology

Felpham Community College
Bognor Regis, West Sussex
09/2024 -

A-Levels - Psychology

Felpham Community College
09/2024 -

A-Levels - Art and Design

Felpham Community College
09/2024 -

GCSEs - 11 GCSEs at grade 5-8

Felpham Community College
09/2022 -

Skills

  • Approachable with great people skills
  • Resilient under pressure
  • Patience and composure
  • Restaurant software usage
  • Complaint handling
  • Barista training
  • Payment Processing
  • Customer Service
  • Bartending
  • Positive and approachable
  • Cleaning procedures

Timeline

Front of house waiter

The Fox inn, Lilywhite Pub group
09.2024 - Current

Front of house waiter

Lobster Pot
06.2023 - 09.2024

A-Levels - Biology

Felpham Community College
09/2024 -

A-Levels - Psychology

Felpham Community College
09/2024 -

A-Levels - Art and Design

Felpham Community College
09/2024 -

GCSEs - 11 GCSEs at grade 5-8

Felpham Community College
09/2022 -
Arabella Clarke