ANTONIS IOANNOU
LONDON,DEPTFORD
Summary
IT professional with measures implementation and network troubleshooting. Proficient in working with VPNs, operating systems, , with a proven track record in risk impact assessment and strategic planning. Skilled in IT help desk services, asset and inventory management, hardware fault repairs, and PC and laptop builds. Committed to enhancing organisational security infrastructure while pursuing opportunities for professional growth in the field of IT.
Offering strong foundation in IT support with focus on problem-solving and customer service excellence. Knowledgeable about hardware and software troubleshooting, network configurations, and system maintenance. Ready to use and develop critical thinking, communication, and technical skills.
Overview
2
2
years of professional experience
11
11
years of post-secondary education
Work history
IT Assistant technician
TEGH LTD
Reading, Reading
03.2025 - Current
- Maintained IT inventory effectively keeping track of all equipment in use.
- Evaluated hardware, mouses and keyboards to determine performance.
- Prepared equipment for staff use, installing cables, operating systems, and software.
- Managed secure network access for remote workers successfully.
- Conducted diagnostic tests for identifying and resolving network issues swiftly.
- Installed operating systems and applications, maintaining a high level of reliability.
- Installed, maintained, and repaired hardware components, ensuring optimal functionality.
- Managed and maintained user accounts, permissions and security settings in Active Directory.
Security officer
AEGIS
LONDON, City of Westminster
07.2023 - 01.2025
Education
BTEC LEVEL (3) ICT CREATIVE TECHNOLOGY - ICT
Lewisham College
London 08.2020 - 08.2021
GCSE LEVEL (6) - ENGLISH LANGUAGE
Lewisham College
London 08.2020 - 08.2021
GCSE LEVEL (5) - MATHMATICS
Lewisham College
08.2020 - 08.2021
GCSE LEVEL (6) - ENGLISH LITERATURE
Lewisham College
London 08.2020 - 08.2021
GCSE LEVEL (4) - HISTORY
AGS
LEEDS 05.2019 - 05.2020
GCSE LEVEL (4) - GEOGRAPHY
AGS
LEEDS 05.2019 - 05.2021
GCSE LEVEL 5 - SCIENCE
AGS
LEEDS 05.2019 - 05.2020
GCSE LEVEL (4) - ART AND DESIGN
AGS
05.2019 - 05.2021
GCSE LEVEL (5) - COMPUTER SCIENCE
AGS
LEEDS 05.2019 - 05.2020
CERTIFICATE - CYBER SECURITY
GET LICENCED
London 05.2024 - 05.2024
EFAW CERTIFICATE - FIRST AID TRAINED EFAW
GET LICENSED
London 05.2024 - 05.2024
Skills
- Working with vpns
- Knowledge of operating systems
- Risk impact assessment
- Cybersecurity measures implementation
- Network troubleshooting
- PC and laptop builds
- IT help desk services
- Asset and inventory management
- Hardware fault repairs
- Firewalls and security
- Strategic planning
Timeline
IT Assistant technician
TEGH LTD
03.2025 - Current
CERTIFICATE - CYBER SECURITY
GET LICENCED
05.2024 - 05.2024
EFAW CERTIFICATE - FIRST AID TRAINED EFAW
GET LICENSED
05.2024 - 05.2024
Security officer
AEGIS
07.2023 - 01.2025
BTEC LEVEL (3) ICT CREATIVE TECHNOLOGY - ICT
Lewisham College
08.2020 - 08.2021
GCSE LEVEL (6) - ENGLISH LANGUAGE
Lewisham College
08.2020 - 08.2021
GCSE LEVEL (5) - MATHMATICS
Lewisham College
08.2020 - 08.2021
GCSE LEVEL (6) - ENGLISH LITERATURE
Lewisham College
08.2020 - 08.2021
GCSE LEVEL (4) - HISTORY
AGS
05.2019 - 05.2020
GCSE LEVEL (4) - GEOGRAPHY
AGS
05.2019 - 05.2021
GCSE LEVEL 5 - SCIENCE
AGS
05.2019 - 05.2020
GCSE LEVEL (4) - ART AND DESIGN
AGS
05.2019 - 05.2021
GCSE LEVEL (5) - COMPUTER SCIENCE
AGS
05.2019 - 05.2020
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