
Dynamic professional with a robust skill set in leadership aptitude, time management expertise, and communication proficiency. Demonstrates exceptional sales performance maximisation and stocktake delivery, complemented by adaptive leadership and problem analysis capabilities. Proven track record in staff development, performance monitoring, and site KPI reporting. Expertise in expert wine pairings and quality assurance standards ensures excellence in front-of-house operations. Committed to strong decision-making and customer relationship building while excelling in staff management, task prioritisation, mentoring, and scheduling. Career goals include leveraging skills to drive organisational success through innovative solutions and strategic growth initiatives.