Annabel White

As part of this role as a waitress I provided customer service by taking orders and addressing customer inquiries efficiently. I also assisted in maintaining cleanliness and organisation of the dining area and service stations. I took care of handling cash and card payments and processed them into the till accurately. Additionally, I would assist delivering food to the customers alongside working behind the bar making the drinks.

In this role, I supported the front-of-house team by delivering food promptly, while keeping tables cleared and reset to maintain a smooth service flow. Working in a fast-paced environment strengthened my time management and efficiency. I consistently prioritised excellent customer service, treating every guest with respect and ensuring they enjoyed a positive dining experience.

This role involved me greeting customers and developing service skills by answering questions and taking orders. I also would check on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback. I would prepare and serve the drinks as well as taking food out to the tables. Additionally, I have taken part in working events such as weddings and dinners for the Duke and Duchess and family or business events.