Anna Jarvis
Dundee,Dundee
Summary
Reliable psychology student with an interest in an internship. I have customer service and hospitality experience. I think my 2 years of experience as a crew member has given me excellent skills including communication , teamwork, problem solving and time management that would be useful for any role.
Overview
3
3
years of professional experience
Work History
Crew Member
Burger King
Kirkcaldy , Fife
11.2023 - Current
- Delivered accurate and fast customer service for customers.
- Provided high-quality customer service by identifying and addressing customer needs.
- Listened and responded to customer complaints with empathy and understanding and used problem solving to resolve issues effectively.
- Collaborated with team members to ensure smooth and accurate performance, showcasing strong teamwork skills.
- used multitasking skills to get as much done as possible in short periods of time in busy periods this demonstrates time management.
- Worked within a variety of kitchen stations, including food prep and dishwashing.
- Completed cleaning tasks in many areas to high-quality standards.
Education
Master of Arts - MA (Hon) Psychology
University of Dundee
Dundee01-2029
Scottish Qualifications Certificate - Psychology
University of Dundee
Dundee01-2026
Scottish Qualifications Certificate - Social sciences
Fife college
Kirkcaldy, Fife01-2025
Scottish Qualifications Certificate - Social sciences
Fife college
Kirkcaldy, Fife 01-2024
Scottish Qualifications Certificate - Business Enterprise: with admin, accounting and legal
Fife college
Kirkcaldy, Fife01-2023
Scottish Qualifications Certificate -
Glenwood high school
Fife01-2022
Skills
- Customer service- Great ability to understand customers needs and to meet them
- Problem-solving- understand the problem and developing a solution that benefits the customer and businesses needs most
- Communication skills- excellent social and conversational skills developed through my customer service role and collaborating in college and University
- Deadline management- using time management to work on schedule and make sure all deadlines are met
- Research methods- used research methods for psychology assignments have read literature and have researched thoroughly
- Report writing- Great ability to write reports developed through my essay writing skills at college and university
Timeline
Crew Member
Burger King
11.2023 - Current
Master of Arts - MA (Hon) Psychology
University of Dundee
Scottish Qualifications Certificate - Psychology
University of Dundee
Scottish Qualifications Certificate - Social sciences
Fife college
Scottish Qualifications Certificate - Social sciences
Fife college
Scottish Qualifications Certificate - Business Enterprise: with admin, accounting and legal
Fife college
Scottish Qualifications Certificate -
Glenwood high school