Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Anna Davis

Harlow,United Kingdom

Summary

Enthusiastic Team Member with over 30 years of experience. Secures team success through hard work, attention to detail and excellent organisation. knowledge to achieve results.

Overview

7
7
years of professional experience

Work history

Tesco Colleague

Tesco
Harlow, Essex
10.2025 - 01.2026
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Increased customer satisfaction by resolving issues.
  • Supported team by demonstrating respect and willingness to help.

Maid

Molly Maids
Sawbridgeworth, essex
02.2024 - 09.2025
  • Maintained privacy and discretion when dealing with guests' personal belongings.
  • Enhanced customer satisfaction by providing polite, discreet service.
  • Prioritised tasks effectively as per employer's instructions.
  • Adhered to house rules and policies with utmost respect and professionalism.
  • Maintained a high standard of cleanliness by performing daily cleaning tasks.
  • Demonstrated flexibility in working hours to meet varying needs of the household.
  • Upheld safety protocols whilst using cleaning equipment.
  • Used environmentally-friendly cleaning products for sustainable practices.
  • Performed deep cleaning tasks for improved hygiene standards.
  • Coordinated with other staff members to deliver efficient service.

Shift Leader

Cafe Nero
Epping, essex
06.2021 - 03.2024
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Streamlined order taking process, reducing wait times for customers' convenience.
  • Ensured freshness of pastries on display, contributing to overall quality assurance.
  • Assisted in inventory control measures for effective stock management.
  • Offered personalised beverage recommendations, enhancing customer rapport.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Performed cash handling duties accurately to maintain financial integrity.
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Managed high volume orders during peak hours maintaining quality of service.

customer Experience Leader\Orientation Manager

McDonald's
harlow, Essex
02.2019 - 04.2023
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Prepared food orders accurately to ensure customer satisfaction.
  • Ensured timely delivery of orders to maximise positive customer experiences.
  • Managed cash register, maintained accuracy in all transactions.
  • Collaborated with kitchen staff to expedite food preparation process.
  • Adhered to hygiene standards strictly, promoted a safe working environment.
  • Delivered excellent customer service by addressing customer queries promptly.

Orientation Manager

  • successfully deal with all incoming new staff to store
  • check all id checks on multi national staff
  • deal with all contracts

Education

GCSEs -

Roding Valley High School
Loughton, Essex

Skills

  • Customer care excellence
  • Calmness under pressure
  • Resourceful problem-solving
  • Microsoft Office proficiency
  • Cash register operation
  • Complaint resolution
  • Knowledge of non-dairy alternatives
  • Basic computer skills
  • Product integration expertise

Affiliations

  • horse riding
  • cinema
  • avid lego builder

Timeline

Tesco Colleague

Tesco
10.2025 - 01.2026

Maid

Molly Maids
02.2024 - 09.2025

Shift Leader

Cafe Nero
06.2021 - 03.2024

customer Experience Leader\Orientation Manager

McDonald's
02.2019 - 04.2023

GCSEs -

Roding Valley High School
Anna Davis