Anja Lyons
Harwich,Essex
Summary
Dedicated professional with a strong foundation in customer service, known for maintaining composure under pressure and excelling in problem-solving. Demonstrates exceptional communication skills and leadership abilities, consistently delivering high-quality service. Committed to leveraging these skills to drive organisational success and enhance customer satisfaction.
Overview
38
38
years of professional experience
5
5
years of post-secondary education
Work history
Owner/Operator
AK Creations
Harwich, Essex
2007.02 - Current
- Enhancing customer satisfaction with effective communication and understanding of their needs.
- Ensures timely completion of orders, thus maintaining a smooth workflow.
- Sourcing high-quality fabrics, contributing to the overall durability and appeal of final products.
- Drafting patterns according to design specifications, achieving desired silhouettes and fits.
- Maintaining sewing machines, ensuring optimal performance at all times.
- Reducing material wastage by precise fabric cutting techniques.
- Assisting customers in selecting suitable fabrics for custom orders.
- Achieving perfect fitting garments with accurate measurements and pattern adjustments.
- Creating unique designs for bespoke client requests.
Mac Operator
MPH Limited
Harwich, Essex
1988.11 - 2007.02
- Oversaw visual aspects of advertising campaigns, contributing to increased sales revenue.
- Worked closely with clients to create bespoke designs, meeting their unique needs.
- Enhanced brand recognition by creating visually appealing and effective graphic designs.
- Coordinated effectively with printers and suppliers ensuring top quality print outputs.
- Managed multiple projects simultaneously, ensuring timely delivery of all tasks.
- Produced high-quality graphics for print and digital media platforms, enhancing company reputation.
- Assisted junior designers in honing their craft, cultivating a stronger design team.
- Presented fresh design ideas to management, driving forward creative vision within the company.
- Demonstrated excellent time management skills whilst juggling multiple deadlines.
- Built design mockups and prototypes with Adobe Creative Cloud, Crello and PaintShop Pro.
Education
GCSEs -
Harwich and Dovercourt High School
Harwich, Essex 1983.09 - 1988.05
Skills
- Professionalism in customer service
- Calm under pressure
- Problem-solving
- Communication skills
- Leadership
Timeline
Owner/Operator
AK Creations
2007.02 - Current
Mac Operator
MPH Limited
1988.11 - 2007.02
GCSEs -
Harwich and Dovercourt High School
1983.09 - 1988.05