Anisa Zaman
Summary
Dedicated professional with expertise in nonverbal communication, managing challenging behaviour, and special education support. Proven ability to enhance student engagement through sensory learning and effective classroom management support. Skilled in conducting student assessments and implementing tailored educational strategies to foster a positive learning environment. Committed to advancing career in special education by continuously improving student engagement techniques and support systems.
Overview
13
13
years of professional experience
2003
2003
years of post-secondary education
Work history
SEN Teaching Assistant
Sugarman Recruitment Agency and Active SEN
2022.08 - 2023.11
- Provide guidance, educational and emotional support to students with learning and behavioural difficulties and special needs.
- Assisting students with learning behaviours such as high spectrum autism and high spectrum ADHD.
- Ensure each student can access the full range of learning experiences including providing modified learning materials that are tailored to each individual pupil such as worksheets or visual prompt cards.
- Providing one to one support to students which included motivating and explaining material clearly and concisely with patience and empathy.
- Monitor pupil learning activities and make adjustments in accordance with teachers and students learning objectives.
- Providing positive encouragement to students in the learning experience.
Administrator
Parcel Force
2018.12 - 2019.12
- Prepared and edited letters, reports, memos, and emails.
- Performed data retrieval tasks and data entry tasks.
- Organised meetings and appointments for my line manager.
- Answered phone calls and took messages which were relayed to different departments.
- Updating clients records swiftly and accurately.
- Contract
Temporary Sales Assistant
Dulux Decorator centre
2017.08 - 2017.11
- Served customers and dealt with enquiries.
- Processed cash, card, and online payments.
- Handled product returns and payment refund requests.
- Reported inventory or service issues to management.
Temporary Sales Assistant
Dorothy Perkins
2017.03 - 2017.04
- Served customers and dealt with enquiries.
- Processed cash, card, and online payments.
- Handled product returns and payment refund requests.
- Reported inventory or service issues to management.
Cashier
KFC
2015.11 - 2017.04
- Processed customer orders and made sure they were processed.
- Provided customer service and food information to customers.
- Dealt with payments on the till as well as cashing up.
Administrative Assistant
Access Print Hackney
2011.01 - 2012.12
- Answered telephone and direct calls as appropriate.
- Received and responded to email messages, in a timely manner.
- Developed high standard reports as requested, quickly and efficiently.
- Maintained filing system and processed customer orders on the system.
- Provided a reliable scanning and printing service for clients and bound documents.
- Acted as communication relay, making sure all parties receive necessary information and that this information is accurate
- Created and reconciled the expense reports accurately and quickly.
Education
BA Honours - International Politics
London Southbank University
A LEVEL’s - Biology and Chemistry
Kingsway College
GCSE’S - English and Maths
Mulberry School
LondonSkills
- Nonverbal communication
- Managing challenging behaviour
- Student assessments
- Classroom management support
- Sensory learning
- Special education support
- Student engagement techniques
References
References available on request
Timeline
SEN Teaching Assistant
Sugarman Recruitment Agency and Active SEN
2022.08 - 2023.11
Administrator
Parcel Force
2018.12 - 2019.12
Temporary Sales Assistant
Dulux Decorator centre
2017.08 - 2017.11
Temporary Sales Assistant
Dorothy Perkins
2017.03 - 2017.04
Cashier
KFC
2015.11 - 2017.04
Administrative Assistant
Access Print Hackney
2011.01 - 2012.12
A LEVEL’s - Biology and Chemistry
Kingsway College
GCSE’S - English and Maths
Mulberry School
BA Honours - International Politics
London Southbank University