Anisa Asjad
Worcester,United Kingdom
Summary
Detail-oriented professional with a strong foundation in customer communication, problem solving, and decision making. Demonstrates exceptional time management and organisational skills, thriving both independently and within team environments. Proficient in Microsoft Word, PowerPoint, Outlook, and digital communication platforms. Committed to process improvement and initiative taking to enhance operational efficiency.
Overview
2
2
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Sales advisor
Superdrug
, United Kingdom
2024.08 - 2026.03
- Provide professional customer service in a high-volume retail environment
- Handle customer enquiries and resolves issues efficiently, demonstrating strong communication and conflict resolution skills
- Process transactions accurately and maintain attention to financial and operational detail
- Support daily store operations including stock management, product merchandising and organisation
- Work collaboratively with team members to meet store targets and maintain a positive customer experience
Education
BSc (Hons) - Criminology
Birmingham City University
2020.09 - 2024.07
A Levels - Sociology, Law, English Language
Worcester Sixth Form College
Worcester 2017.09 - 2020.07
GCSEs -
Tudor Grange Academy High School
Worcester, United Kingdom 2012.09 - 2017.07
Skills
- Customer communication
- Problem solving and decision making
- Time management and organisation
- Working independently and within teams
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Digital communication platforms
- Initiative taking
- Process Improvement
LANGUAGES
English – Fluent
Patwari- Fluent
Urdu- Intermediate
HOBBIES AND INTERESTS
Passion for gym to better body and mind
Travelling
Cooking
Reading
ADDITIONAL COMPETENCIES
- Strong written and verbal communication
- Ability to analyse complex information
- Adaptability and willingness to learn new systems quickly
Certification
Duke of Edinburgh Award
REFERENCES
References available upon request
Timeline
Sales advisor
Superdrug
2024.08 - 2026.03
BSc (Hons) - Criminology
Birmingham City University
2020.09 - 2024.07
A Levels - Sociology, Law, English Language
Worcester Sixth Form College
2017.09 - 2020.07
GCSEs -
Tudor Grange Academy High School
2012.09 - 2017.07