Neil Harris
Nairn,Highland
Summary
Mechanically literate professional with a keen interest in mechanics, specialising in vehicle repair and maintenance. Demonstrates expertise in welding, metalwork, and brake systems, complemented by resourceful thinking and effective work prioritisation. Proficient in using diagnostic equipment for battery inspection, spark plug replacement, and oil changing. Strong customer service skills enhance verbal communication and customer interaction, ensuring efficient parts ordering and inventory control. Career goals include advancing technical skills to optimise vehicle performance and customer satisfaction.
Hardworking individual with keen interest in technology and hands-on problem-solving, demonstrating strong analytical thinking and effective communication skills. Proficient in troubleshooting technical issues and collaborating within team environment. Ready to contribute to success of Apprentice Technician role.
Enthusiastically focused on career in technical apprenticeship with aspirations to master all aspects of this field. Possess solid grounding in basic tech skills and am known for quick learning ability; ready to add value to company by further honing these skills and acquiring new ones. Committed to providing top-notch technical support and contributing to team success.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Sales advisor
Halfords
Inverness, Highland
2025.08 - Current
- Attended training sessions regularly to keep abreast with latest sales techniques.
- Resolved customer complaints swiftly, maintaining company reputation.
- Facilitated smooth checkout process, enhancing customer satisfaction levels.
- Established rapport with potential buyers to foster repeat business.
- Delivered excellent customer service by addressing and resolving queries.
- Assisted in stock taking for accurate inventory management.
- Boosted brand reputation with demonstration of product knowledge.
- Suggested suitable products to customers for enhanced shopping experience.
- Provided comprehensive after-sales support, ensuring customer satisfaction.
Maintenance assistant
Bow Hunter Archery
Nairn, Highland
2025.02 - Current
- Used hand and power tools proficiently whilst carrying out duties.
- Identified potential equipment faults with thorough inspections.
- Maintained cleanliness in work areas for a safe environment.
- Conducted weekly inspections to prevent malfunctions.
- Repaired faulty equipment for improved performance.
- Assisted senior maintenance staff, increasing workflow efficiency.
- Demonstrated knowledge of health and safety regulations by adhering strictly to guidelines during all tasks.
- Completed paperwork accurately for proper record-keeping.
Sales assistant
B&M Retail
Inverness, Highland
2024.11 - 2025.01
- Ensured stock replenishment in a timely manner to maintain product availability.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Education
Scottish Qualifications Certificate - National 5 Applications of Mathematics
Nairn Academy
Nairn, Highland 2020.08 - 2024.06
Scottish Qualifications Certificate - National 4 English
Nairn Academy
Nairn, Highland 2020.08 - 2024.06
Scottish Qualifications Certificate - NPA Construction Skills
UHI Inverness
Inverness, Highland 2023.08 - 2024.05
SVQ Level 2 - Fabrication and Welding
UHI Inverness
Inverness, Highland 2024.08 - 2025.06
Scottish Qualifications Certificate - IMI Diploma Level 2 Light Vehicle Maintenance and Repair
UHI Inverness
Inverness, Highland 2025.08 -
Skills
- Mechanically literate
- Keen interest in mechanics
- Work prioritisation
- Repairing vehicles
- Oil changing competency
- Welding and metalwork
- Brake systems knowledge
- Resourceful thinking
- Battery inspection and replacement
- Spark plug replacement
- Use of diagnostic equipment
- Brake fluid checking
- Welding and cutting operations
- Customer Service
- Verbal communication
- Inventory control
- Customer communication
- Parts ordering
- Available parts inventorying
- Parts oiling and greasing
Accomplishments
The Boys' Brigade - President's Badge
Certification
Provisional Driving Licence held since 03/06/2025
Custom
The Boys' Brigade - I have been an enthusiastic member of the 1st Nairn Company since I joined at the age of 5 years. I am now a sergeant within the Senior Section and am looking to progress to a Warrant Officer later this year. I spend much of my time supervising the younger ones within the Company Section and generally assisting the Officer in Charge.
My dad has a Series 3 Land Rover on which I practice my mechanical techniques and have learnt much on the subject of mechanics.
I am a keen Musician, principally playing the guitar, upon which I am self-taught. I am experimenting with writing my own music and with some of my friends we have our own band.
References
References available upon request.
Timeline
Sales advisor
Halfords
2025.08 - Current
Scottish Qualifications Certificate - IMI Diploma Level 2 Light Vehicle Maintenance and Repair
UHI Inverness
2025.08 -
Maintenance assistant
Bow Hunter Archery
2025.02 - Current
Sales assistant
B&M Retail
2024.11 - 2025.01
SVQ Level 2 - Fabrication and Welding
UHI Inverness
2024.08 - 2025.06
Scottish Qualifications Certificate - NPA Construction Skills
UHI Inverness
2023.08 - 2024.05
Scottish Qualifications Certificate - National 5 Applications of Mathematics
Nairn Academy
2020.08 - 2024.06
Scottish Qualifications Certificate - National 4 English
Nairn Academy
2020.08 - 2024.06