CONNOR DANIELS
Southampton
Summary
Results-driven Sales Advisor with knack for connecting with customers and boosting sales. Increased client retention through personalised service and upselling techniques. Known for turning customer interactions into repeat business and fostering strong relationships.
Overview
11
11
years of professional experience
Work history
Sales advisor
EMS Ltd
Southampton, Hampshire
2026.01 - Current
- Delivered excellent customer service by addressing and resolving queries.
- Identifying opportunities and closing deals.
- Ensuring all contracts meet government regulation
- Over 30k revenue generated in first month
Customer Service Agent (Backpacker)
Mastercard Sydney
Sydney
2024.04 - 2025.08
- Communicating with customers to solve issues
- Using CRM software to log and solve technical queries
- Adhering to strict guidelines
- Explaining complicated product features to customers
Marketing Assistant
Sani Solutions Group
Bournemouth
2023.08 - 2024.03
- Running google ads campaigns
- Dealing with customer queries and bookings
- Using data and stats to best control our lead influx
- Meet company goals and quotas
Account Manager
Groupon
London
2022.08 - 2023.08
- Getting hold of new businesses and pitching the companys marketing solution
- Creating an offer that will work, and draw in potential customers
- Amend current deals and keep the businesses on the app
- Meet strict targets and quotas
Senior Sales Consultant
Glowgreen Ltd
Bournemouth
2019.10 - 2022.08
- Converting warm leads into sales via online leads
- Meeting company and personal targets
- Applying mathematics and applied knowledge to sell the right product
- Adhering to company standards and regulations
Health-on-Line - Sales Consultant
AXA PP Healthcare
Bournemouth
2017.11 - 2019.09
- Converting warm leads into sales via providing quotes for private medical insurance
- Negotiating on the phone and via e-mail with members of the public helping find them best financial solution to their needs
- Preparing quotations and proposals (updating all IT/admin systems respectively)
- Meeting a monthly and yearly conversion and sales target
- Meeting a daily maximum call target of 80 outbound calls a day
- Keeping and maintaining accurate and up to date CRM records
- Adhering to strict legislative and complicated compliance guidelines
Motor Claims Recovery Agent
Hertz Accident Support ltd
Bournemouth
2015.08 - 2016.11
- Negotiating settlement of claims with insurers
- Liaising with customers regarding their queries
- Up selling additional company services to clients
- Meeting six figure recovery targets monthly
Education
A Levels - Economics
Queen Elizabeth
Wimborne08.2011
A Levels - History
Queen Elizabeth
Wimborne08.2011
A Levels - Politics
Queen Elizabeth
Wimborne08.2011
Skills
- Sales
- Customer service
- CRM software
- Google Ads
- Lead management
- Business pitching
- Deal creation
- Customer communication
- Problem-solving
- Safety compliance
- Sales conversion
- Mathematics
- Product knowledge
- Regulations
- Negotiation
- Quotations
- IT/admin systems
- Legislation
- Claims negotiation
- Up selling
- Recovery targets
- Parts advising
- Warehouse operations
- Electrical equipment repair
- IT troubleshooting
- Fitness
- Marathon running
- Football refereeing
LANGUAGES
English Native
German Beginner
Timeline
Sales advisor
EMS Ltd
2026.01 - Current
Customer Service Agent (Backpacker)
Mastercard Sydney
2024.04 - 2025.08
Marketing Assistant
Sani Solutions Group
2023.08 - 2024.03
Account Manager
Groupon
2022.08 - 2023.08
Senior Sales Consultant
Glowgreen Ltd
2019.10 - 2022.08
Health-on-Line - Sales Consultant
AXA PP Healthcare
2017.11 - 2019.09
Motor Claims Recovery Agent
Hertz Accident Support ltd
2015.08 - 2016.11
A Levels - Economics
Queen Elizabeth
A Levels - History
Queen Elizabeth
A Levels - Politics
Queen Elizabeth