Anil Sivadas
Milton keynes,Buckinghamshire
Summary
Experienced in e-commerce platform operations with a strong background in goods inbound and outbound, inventory control, and stock rotation. Proficient in using RF handheld scanners and manual handling techniques, ensuring health and safety compliance. Demonstrates exceptional team collaboration, problem-solving abilities, and remains calm under pressure. Adept at time management, flexibility, speed, and accuracy. Seeking to leverage these skills in a dynamic environment to contribute to operational efficiency and success.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
Sales executive
Lenskart
Kerala, India
2024.02 - 2026.03
- Conducted comprehensive market research for identification of emerging trends in consumer behaviour, contributing towards strategic planning process accordingly.
- Established strong relationships with key industry players to expand business reach.
- Facilitated staff training programs enhancing their skills thereby positively impacting overall team performance.
- Streamlined sales process to enhance operational efficiency and productivity.
Delivery coordinator
Ecommerce
Kerala, India
2020.08 - 2023.12
- Monitored vehicle maintenance schedules; ensured optimal performance of delivery fleet at all times.
- Facilitated resolution of customer complaints, promoting positive brand image.
- Maintained punctuality through diligent route planning and schedule management to uphold company reputation.
- Devised contingency plans for unexpected disruptions in the supply chain, minimising operational delays.
- Enhanced customer retention by providing exceptional service during order fulfilment process.
- Collaborated effectively with sales team to understand specific client needs and priorities.
- Improved customer satisfaction by ensuring timely and accurate delivery of orders.
- Trained new hires about company's logistics policy; ensured adherence across the board.
- Tracked shipments using advanced software systems, maintaining transparency in operations.
- Conducted regular meetings with delivery staff to address concerns and improve performance.
Education
NVQ Level 1 - Plumbing
IHRD
India 2017.09 - 2018.10
Skills
- E-Commerce platform experience
- Goods inbound and outbound
- Inventory control and stock rotation
- RF handheld scanners
- Manual handling
- Health and safety compliance
- Team collaboration
- Calm under pressure
- Problem-solving
- Time management
- Flexibility
- Speed and accuracy
Timeline
Sales executive
Lenskart
2024.02 - 2026.03
Delivery coordinator
Ecommerce
2020.08 - 2023.12
NVQ Level 1 - Plumbing
IHRD
2017.09 - 2018.10