Summary
Overview
Work history
Education
Skills
Timeline
Generic

Aniesh Betts

Bude,CON

Summary

Experienced in bar equipment usage and tap handle operation, demonstrating patience endurance and beverage serving techniques. Skilled in tactful complaint handling, hygiene standards adherence, and night shift availability. Proficient in product inventorying, people management, food safety understanding, and money handling. Known for a positive attitude, composure under pressure, customer engagement, calm demeanour, initiative taking, multitasking efficiency, resilience under pressure, time efficiency, and exceptional customer service.

Charismatic and driven individual with background in customer service and hospitality. Possesses strong communication and problem-solving skills, paired with ability to work well under pressure. Aims to create memorable experiences and contribute to thriving bar environment.

Overview

6
6
years of professional experience

Work history

Bartender, Barista and kitchen staff

Sandymouth and Crooklets Beach cafe
Bude, Cornwall
11.2021 - Current
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Demonstrated knowledge of drink recipes for improved customer experience.
  • Recommended drinks to customers, increasing overall sales.
  • Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
  • Implemented new cocktail recipes by researching current trends in the industry.
  • Resolved customer complaints promptly to maintain good relationships.
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Collaborated with team members to provide seamless service during busy periods.
  • Provided excellent service to customers, resulting in repeat business.
  • Processed payments accurately reducing discrepancies at end of shift tallying.
  • Promoted special events and offers effectively leading to increased footfall on those days.
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.
  • Assisted in menu planning offering innovative ideas based on popular preferences.
  • Checked identification of customers to ensure legal drinking age compliance.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Completed end-of-day cleanup to reset bar for next day.
  • Demonstrated advanced understanding of various types of coffee and their preparation methods when providing guidance to junior staff members.
  • Managed inventory effectively to ensure continuous supply of coffee beans and other essentials.
  • Balanced cash registers efficiently, ensuring accurate financial reporting at the end of each shift.
  • Improved customer satisfaction by efficiently managing queue times.
  • Handled customer complaints promptly, resulting in improved client relations over time.
  • Trained new recruits on coffee brewing techniques to maintain service quality standards.
  • Maintained cleanliness, resulting in a hygienic and presentable workspace at all times.
  • Coordinated prep work, streamlined the cooking process.
  • Upheld cleanliness guidelines to ensure a sanitary work environment.
  • Carried out daily food prep, reduced waste and cost.
  • Provided support in catering events ensuring timely delivery of meals.
  • Developed new menu items, increased customer satisfaction.
  • Facilitated smooth running of the kitchen by assisting with all areas of food production.
  • Contributed in stock management for better inventory control.
  • Prepared ingredients prior to peak hours, enhanced kitchen efficiency.
  • Streamlined kitchen operations with effective communication skills.
  • Maintained positive attitude under pressure thus enhancing team morale.
  • Adapted quickly during busy periods to maintain service speed.
  • Ensured food safety standards by proper storage techniques.

Cleaner

Stibb Farm Cottage
Stibb, Cornwall
03.2022 - 09.2023
  • Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
  • Ensured customer satisfaction by addressing specific requests or concerns promptly.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Ensured the provision of clean towels and toiletries for guest satisfaction.
  • Kept communal areas tidy and well-organised for optimal functionality.
  • Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
  • Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
  • Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Emptied and cleaned trash cans following procedures.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Spot cleaned and sanitised high-touch areas.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Reported breakages to supervisor.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Supported with laundry requests following customer specifications.
  • Washed kitchen napkins, floor rugs and dusters.
  • Made beds and changed sheets and pillow cases to hotel standards.
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Secured premises at end of shift, ensuring safety of all areas.

Confectioner

Pink Penguin
Bude, Cornwall
04.2021 - 10.2021
  • Consistently monitored food produced, delivering exceptional quality and presentation standards.
  • Prepared fresh ingredients, storing and using in line with health and hygiene regulations.
  • Managed inventories, organised stock and ordered deliveries to meet kitchen output.
  • Monitored ingredient stock levels, updated inventories and reordered items to replenish out-of-stock items.
  • Kept work area safe and sanitised by washing utensils, tools and countertops.
  • Operated cash register and handled cash, credit card and check transactions.

Kitchen porter

Elements
Bude, Cornwall
05.2019 - 08.2021
  • Removed rubbish, kept bin area clean and orderly.
  • Completed deep cleaning tasks as instructed by supervising chef or manager.
  • Operated dishwashing machinery to maintain cleanliness in the kitchen.
  • Worked under pressure during peak times without compromising on quality of work delivered.
  • Supported overall restaurant operations through effective teamwork with other staff members.
  • Maintained high standards of cleanliness by washing kitchen equipment and utensils.
  • Cleaned work surfaces, ensured hygiene standards were met.
  • Promptly addressed spills or broken glassware to prevent accidents in the workplace.
  • Kept a safe working environment by following all health and safety regulations.
  • Consistently adhered to food hygiene regulations whilst dealing with food waste.
  • Assisted chefs in food preparation for efficient meal service.
  • Swept and mopped floors at end of shifts to ensure tidy workspace next day.
  • Helped create a pleasant dining experience by maintaining clean cutlery and crockery.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.

Education

Bachelor of Arts - Primary Education

Plymouth Marjon University
Plymouth
09.2024 -

GCSEs -

Budehaven Community School
Bude
09.2019 - 06.2021

A-Levels -

Budehaven Sixth Form
Bude, Cornwall
09.2021 - 06.2023

Skills

  • Bar equipment usage
  • Tap handle operation
  • Patience endurance
  • Beverage serving techniques
  • Tactful complaint handling
  • Hygiene standards adherence
  • Night shift availability
  • Product inventorying
  • People Management
  • Food safety understanding
  • Money handling
  • Positive attitude
  • Composure under pressure
  • Customer engagement
  • Calm demeanour
  • Initiative taking
  • Multitasking efficiency
  • Resilience under pressure
  • Time efficiency
  • Customer Service

Timeline

Bachelor of Arts - Primary Education

Plymouth Marjon University
09.2024 -

Cleaner

Stibb Farm Cottage
03.2022 - 09.2023

Bartender, Barista and kitchen staff

Sandymouth and Crooklets Beach cafe
11.2021 - Current

A-Levels -

Budehaven Sixth Form
09.2021 - 06.2023

Confectioner

Pink Penguin
04.2021 - 10.2021

GCSEs -

Budehaven Community School
09.2019 - 06.2021

Kitchen porter

Elements
05.2019 - 08.2021
Aniesh Betts