ANGELICA CUSTODIO
United Kingdom
Summary
Highly skilled and detail-oriented Quality Control/Assurance Analyst with 9 years of experience conducting a wide range of laboratory tests and analyses. Proficient in sample preparation, equipment calibration, and regulatory compliance within GMP and GLP environments. Skilled in chromatography techniques (HPLC, GC), microbiological analysis, and data interpretation using advanced instruments and software. Strong problem-solving skills, attention to detail, and a commitment to continuous improvement. Experienced in sensory evaluations for food specialties and managing high sample volumes within critical hold times.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work history
Quality Auditor
Troy Foods
Leeds, United Kingdom
04.2025 - 07.2025
- Operated in a fast-paced chilled food environment, ensuring quality and food safety for prepared salads, fresh vegetables, sauces, and mayonnaise supplied to major UK retailers and foodservice clients.
- Conducted raw material inspections for temperature, packaging, labeling, and specification compliance
- Monitored and documented Critical Control Points (cooking, cooling, metal detection)
- Performed temperature and pH testing to ensure cold chain integrity and product safety
- Investigated non-conformances, managed concessions, and coordinated corrective actions
- Maintained traceability and QA documentation supporting root cause analysis
- Conducted GMP audits and foreign body control checks
- Communicated quality findings and trends in regular meetings and reports
QA Laboratory Technician
Chemrez Technologies, Inc.
Quezon City, PH
11.2017 - 08.2024
- Company Overview: Chemrez Technologies, Inc. upholds excellence through multiple certifications, including ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007, and Halal certification, reflecting its commitment to global standards.
- Conducted chemical and physical testing of raw materials, in-process, and finished products using GC and Karl Fischer titration
- Ensured 100% compliance with GMP, GLP, and ISO 9001, 14001, and OHSAS standards
- Performed instrument calibration and maintenance, reducing downtime by 20%
- Managed over 150 sample analyses daily, maintaining accuracy and efficiency
- Assisted in method development, validation, and documentation of test results
- Conducted sensory evaluations for food-grade products
Jr. Quality Control Analyst
NutraTech Biopharma, Inc.
Silang Cavite
07.2014 - 07.2016
- Performed physicochemical and microbiological tests on raw materials, in-process, and finished pharmaceutical products.
- Operated HPLC, UV-Vis, and Karl Fischer titration for quality assessment.
- Maintained detailed records and reports for regulatory submissions.
- Collaborated with R&D and production teams to ensure compliance with quality standards.
- Assisted in method validation and new product testing.
- Promoted to Jr. Quality Control Analyst for outstanding performance and technical proficiency.
Education
Bachelor of Science - Environmental Engineering Technology
Mindanao State University - Iligan Institute of Technology
Philippines 01.2016 - 01.2017
Diploma - Materials Science & Engineering Technology (Major in Laboratory)
Mindanao State University - Iligan Institute of Technology
/2009 - 01.2012
Skills
- Analytical Instrumentation: Expertise in HPLC, GC, Dissolution Testing, TOC, and Conductivity for raw materials, in-process, finished products, and stability sample analysis
- Microbiology & Aseptic Techniques: Skilled in aseptic processing, microbiological testing, preservative efficacy testing (PET), and compliance with GMP and FDA guidelines
- Pharmaceutical Quality Control (QC): Knowledgeable in USP, EP, BP monographs, batch release testing, stability testing, and regulatory compliance (FDA, EMA)
- Data Integrity & Documentation: Proficient in Good Documentation Practices (GDP), accurate data entry, electronic lab notebook (ELN) management, OOS/OOT investigations, and report generation
- Equipment Troubleshooting & Calibration: Experience with preventive maintenance, instrument calibration, validation, and resolving technical issues with analytical instruments
- Physical & Packaging Testing: Conduct physical tests and packaging inspections in accordance with quality standards and regulatory requirements
- Quality Metrics & Right First Time (RFT): Consistently maintains high accuracy and precision with RFT rates exceeding 90%, ensuring minimal rework and waste
- Cross-functional Collaboration & Communication: Effective team player with strong communication skills; adept at liaising with production, quality assurance, and regulatory teams to support continuous improvement and business objectives
Technical Skills
● Software: LabSolutions, ChemStation, LIMS
● Equipment: HPLC, GC, UV-Vis, Karl Fischer, Moisture Analyzer, Tintometer, Analytical Balance
● Regulatory Knowledge: GMP, GLP, HACCP, ISO 9001, ISO 14001
Certification
- Basic HPLC System and Demonstration, Shimadzu Philippines, 01/01/14
- Gas Chromatography (GC-2014) & LabSolutions Software Operation, Chemrez Technologies, 01/01/18
- Good Manufacturing Practice (GMP - Food), Chemrez Technologies, 01/01/18
- Good Laboratory Practices (ISO 17025:2017), Chemrez Technologies, 01/01/19
- Chemical Safety Training, Chemrez Technologies, 01/01/23
- Environmental Monitoring Programme (Food & Beverage Industries), Chemrez Technologies, 01/01/23
Timeline
Quality Auditor
Troy Foods
04.2025 - 07.2025
QA Laboratory Technician
Chemrez Technologies, Inc.
11.2017 - 08.2024
Bachelor of Science - Environmental Engineering Technology
Mindanao State University - Iligan Institute of Technology
01.2016 - 01.2017
Jr. Quality Control Analyst
NutraTech Biopharma, Inc.
07.2014 - 07.2016
Diploma - Materials Science & Engineering Technology (Major in Laboratory)
Mindanao State University - Iligan Institute of Technology
/2009 - 01.2012
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